Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Outlook 2003 doesn't see Exchange server

Posted on 2009-04-01
5
Medium Priority
?
350 Views
Last Modified: 2012-05-06
Hi everyone

I have a laptop computer on which Office 2003 is installed. The exchange server seems to be properly configured.
When I start Outlook, it immediately says it cannot find the exchange server. It doesn't even try to.
The server is otherwise reachable, and the mailbox can be opened through IE with no problem.

Any idea ?
0
Comment
Question by:nxbp
  • 3
5 Comments
 
LVL 6

Expert Comment

by:KevinBall
ID: 24037228
Can you ping the Exchange server by name?  Outlook needs to name resolve the Exchange server to be able to connect.

Have you recreated the MAPI profile on the laptop?
0
 

Author Comment

by:nxbp
ID: 24037253
Yes. The best proof is that I can access it through IE
0
 
LVL 15

Accepted Solution

by:
abhaigh earned 1500 total points
ID: 24037510
When you create the profile, do you get the user name underlined correctly after hitting 'check name'?

Might there be something blocking rpc communication between the laptop and the Exchange server?

Have you tried to verify rpc comms between the two machines with rpings?

Just because you have http connectivity it does not necessarily follow that you have rpc connectivity
0
 

Author Comment

by:nxbp
ID: 24037679
The profile had already been created, and the name is underlined.
I haven't tested the RPC connection yet, but it is a good idea.
0
 

Author Closing Comment

by:nxbp
ID: 31565232
Thanks for the help
0

Featured Post

Problems using Powershell and Active Directory?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The main intent of this article is to make you aware of ‘Exchange fail to mount’ error, its effects, causes, and solution.
With so many activities to perform, Exchange administrators are always busy in organizations. If everything, including Exchange Servers, Outlook clients, and Office 365 accounts work without any issues, they can sit and relax. But unfortunately, it…
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
This video discusses moving either the default database or any database to a new volume.
Suggested Courses
Course of the Month12 days, 23 hours left to enroll

971 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question