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Outlook 2003 doesn't see Exchange server

Hi everyone

I have a laptop computer on which Office 2003 is installed. The exchange server seems to be properly configured.
When I start Outlook, it immediately says it cannot find the exchange server. It doesn't even try to.
The server is otherwise reachable, and the mailbox can be opened through IE with no problem.

Any idea ?
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nxbp
Asked:
nxbp
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1 Solution
 
KevinBallCommented:
Can you ping the Exchange server by name?  Outlook needs to name resolve the Exchange server to be able to connect.

Have you recreated the MAPI profile on the laptop?
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nxbpAuthor Commented:
Yes. The best proof is that I can access it through IE
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abhaighCommented:
When you create the profile, do you get the user name underlined correctly after hitting 'check name'?

Might there be something blocking rpc communication between the laptop and the Exchange server?

Have you tried to verify rpc comms between the two machines with rpings?

Just because you have http connectivity it does not necessarily follow that you have rpc connectivity
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nxbpAuthor Commented:
The profile had already been created, and the name is underlined.
I haven't tested the RPC connection yet, but it is a good idea.
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nxbpAuthor Commented:
Thanks for the help
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