Store.exe crashes, error MSExchangeIS 9659
Posted on 2009-04-01
And there we go again.
After a period of rest the problem is back worse than ever.
Every 10 minutes or so Store.exe crashes and recovers, leaving all Outlook clients frozen for several minutes and creating dumpfiles of over 600 MB(!) in size. These dumpfiles are in the C:/Windows/PCHealth file, and are my main concern because they fill the harddisk rapidly.
The errors in the eventlog are:
MSEXchangeIS 9659 (exception 0xC0000005)
Microsoft Exchange Serv 1000 (exsp.dll and msvcrt.dll)
Micosoft Exchange Serv 1000 (store.exe and msvcrt.dll)
Application error 1000 (Faulting application Store.exe, Faulting module msvcrt.dll)
In the past error 9659 pointed at a certain user, and we solved the problem by shutting down a pc that that particular user was logged on to.
Now the user is "Administrator" which is logged on nowhere.
Please help me: this problem is driving me NUTS!!
Oh, yes... this is Exchange 2003 SP2 on a Windows 2003 server.
And if anyone could tell me how to prevent those ridiculous dumpfiles in the PCHealth folder to begin with, I would be eternally grateful.