My public store will not mount after a re-install of exchange

I used LegacyDN on the mailbox store and was able to get it to mount, but now i am having trouble getting the public store to mount. Below is the error from the Event Log. This is urgent...and very critical that little, preferably no data be lost. Any help would be greatly appreciated.

Also, i am fairly new to exchange


The information store could not be loaded because the distinguished name (DN) /O=CASTLEROCK/OU=FIRST ADMINISTRATIVE GROUP/CN=RECIPIENTS/CN= of message database "First Storage Group\Public Folder Store (EXCHSERVER)" does not match the DN of directory /O=CRFS/OU=OREM/CN=RECIPIENTS/CN=.

 The database may have been restored to a computer that is in an organization or site different than the original database.

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douglas28Asked:
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douglas28Connect With a Mentor Author Commented:
Okay, i have included a screen shot of the location that i retrieved the pub store info. I have also attached a screen shot if the mailbox store and the pub store.

I figured i would screenshot the error messages as well.

I appreciate your patience with me on this. We are currently working on implementing a predictive dialer, so i have been somewhat pre-occupied with that.
PF-Store.JPG
Pub-Store-Error-Msg.JPG
Store-DN-Info.JPG
Event-Viwer-Msg.JPG
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FearNoMoreCommented:
What is your current Org name and Administrative group name?
Both need to match with your old ORG and Administrative group name
Also check this article
http://support.microsoft.com/kb/280652
 
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FearNoMoreCommented:
Also when you try to mount the public folder database......
Make sure that you have the option "Database can be overwritten by a restore" checked.
You will find this checkbox under the properties of the pf store in Exchange System Manager
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douglas28Author Commented:
"Make sure that you have the option "Database can be overwritten by a restore" checked"

Okay, i have had that checked already

Also, I should have clarified that i have changed the Mailbox Store using LegacyDN, and it mounted just fine.

Is there no way to change the values in the Public Folder Store like there is to change the Mailbox Store?
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douglas28Author Commented:
so, what i need is for "/O=CASTLEROCK/OU=FIRST ADMINISTRATIVE GROUP/CN=RECIPIENTS/CN= " to actually be "/O=CRFS/OU=OREM/CN=RECIPIENTS/CN=" in my Public Folder Store
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FearNoMoreCommented:
Hmm....
Did u reboot the box after running the LegacyDn tool?
Reboot it and try mounting the pf store again
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douglas28Author Commented:
yeah, i rebooted both the exch server and also the DC. I thought i read somewhere that moving the log files or something could solve it, but i have been working on this for over 48 hours straight now and cant really remember. I have roughly 3 hours to finish this up before revenue will begin being lost again due to the mail server being down.

I really appreciate all your help...this has been a nightmare lol
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FearNoMoreCommented:
You could also change the legacy exchange dn of the public folder store using adsiedit
http://support.microsoft.com/kb/273863/EN-US/
 
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FearNoMoreCommented:
Yes that too could be the cause.....Have you moved all the log files to another location?
There should not be any "old" log files still present when trying to mount the store
Along with the public folder database.....move all the log files present to another location....just do a cut copy paste....all the log files to a new folder
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douglas28Author Commented:
that looks promising...i will give this a shot
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HeshamMousaCommented:
another solution:
you may open adsieedit.msc delete all the public folder tree and u'll find it removed from ur exchange server then create a new empty one and has the option "this database can be overwritten by  restore" checked afterwards restore your old public folders from your backup this to ensure that u've created the public folder with the correct attributes in active directory.
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douglas28Author Commented:
I am running exch 2003, so i think some of the commands are different. I managed to come up with the screen shot attached...is this where i should change my Distinguished name? Also, the OU (orem) looks right, but in the Event viewer it has it listed as wrong.

the article says these changes are very risky, so i want to make sure i am doing this properly.

thanks again!
Screenshot.bmp
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douglas28Author Commented:
Can you give a little more detail Heshamousa? I can seem to find the public folder tree, and also some detail in the following steps after the deletion would be a great help
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douglas28Author Commented:
"Yes that too could be the cause.....Have you moved all the log files to another location?

There should not be any "old" log files still present when trying to mount the store

Along with the public folder database.....move all the log files present to another location....just do a cut copy paste....all the log files to a new folder"

I have done this, but no luck :(
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douglas28Author Commented:
still no luck with this...any other possible suggestions?
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FearNoMoreCommented:
No this is not the location....
In ADSIEdit.....
Go to the Configuration partition...then Service.....Microsoft Exchange...Your ORG..Servers......drill down to the pf store...
Check properties of pf store and check the distinguished name.
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douglas28Author Commented:
Okay, i will check on that this afternoon
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douglas28Author Commented:
From what i can tell, the DN matches the Mailbox store in ADSI Edit, but it still wont mount giving the same error
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FearNoMoreCommented:
From ADSIedit could you post the DN of your Mailbox Store and your Public Folder Store here?
 
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