Smart Card Logon - An authentication error has occurred
Posted on 2009-04-01
Okay, heres the situation I need some guidance with. I replaced our Citrix servers with new servers and built the new Citrix set-up from scratch. I have 1 Web Interface 4.5, 1 Secure Gateway 3.1, and 1 Presentation Server 4.5.
It is setup for smart card logon, and if you go to the WI website from a domain computer at work, you get right in.
However, if you logon on from a domain computer at work with local credentials or a computer outside of the network you get the following error, An authentication error has occurred. Please contact your administrator. Log ID:.
The event log shows this error: "A logon attempt has been made by an authenticated user. If this problem persists, attempt a repair of the site using the Access Management Console
Explicit logon with username and PW works fine.
IIS is set to "Negotiate,NTLM"
What am I forgetting to set? Thanks for any help offered.