Link to home
Start Free TrialLog in
Avatar of RollieL
RollieL

asked on

ZoneAlarm Extreme Security and Microsoft ActiveSync conflict

I have a mixture of old and new which isn't working. The new: I recently upgraded my software firewall to ZoneAlarm Extreme Security (I had been running ZoneAlarm Security Suite for the past four years). The old: I have a 2003-vintage Dell Axim X5 PDA which syncs with my Outlook databases via Microsoft ActiveSync 3.8.0 (I believe this is the latest version which will work with the X5). Ever since I upgraded to Extreme Security, ActiveSync will connect my PDA to my Dell desktop (running under Windows XP Professional SP3), but will not sync the databases. In ZoneAlarm, I have set the Trust Level of both ActiveSync Application and ActiveSync Connection Manager to "Super."
Later: I think I just solved the problem: I did a "soft reset" on the PDA, and suddenly it resynced with my desktop. This is only the second time in nearly six years that I have had to use the reset button on this PDA. I will go ahead and post this "query" for the benefit of others who might encounter similar problems, even though I have already solved it for myself.
ASKER CERTIFIED SOLUTION
Avatar of RollieL
RollieL

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial