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fyr3byt3

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Symantec BES 11d vs. Dell PV124T / LTO3 - Issue

Our backup process recently started failing with the error:
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The job failed with the following error: A tape read/write error has occurred.  This is usually caused by dirty read/write heads in the tape drive.  Clean the tape drive, and then try the job again.  If the problem persists, try a different tape.  You may also need to check for problems with cables, termination, or other hardware issues.
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I upgraded the tape drivers, uninstalled the drive, reinstalled it with the new drivers. I also cleaned the drive and all the other options that SYM shows on their support site.

Any ideas?
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dovidmichel
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fyr3byt3

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Turned out to be a defective tape device.