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Exchange 2007 Message Tracking Problem

CNITNetOps
CNITNetOps asked
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Last Modified: 2012-08-13
I am running Exchange 2007 SP1 on Window Server 2008.

I am trying to track messages that were received by a particular user and am unable to get any results.  I am able to see items sent by that user through message tracking but when I change the Event ID to RECEIVE no results are displayed.  Am I missing something?
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Nitin GuptaSolutions & Presales
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Commented:
Hi,
Though enabled by default, please make sure that MT is enabled, use Set-TransportServer <Identity> -MessageTrackingLogEnabled $true
Also, pleasse refer http://www.msexchange.org/tutorials/Exchange-2007-Message-Tracking-Part2.html
Let me know
Thanks
Nitin
Nitin GuptaSolutions & Presales
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Commented:
Oh Sorry, since you are able to see logs, obviously it is enabled. Also you know how to check logs, so ignore my prvious comment.
Kindly share the Screenshot of your query, so that I can confirm, if there is anytihng missing there. Let meknow
Thanks
Nitin

Author

Commented:
Here is the screen shot.  I have also tried different combination to get it to work to no avail.


TrackingScreenShot.doc
Nitin GuptaSolutions & Presales
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Commented:
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Author

Commented:
I just went back a week on my own account and still didn't get any results.  I used my account so I could be sure to use an account I knew had received mail recently.

Author

Commented:
I just noticed I am also getting an error saying "An internal processing error caused the search to fail".  

Author

Commented:
Also looking in my event tracking logs, it looks like its only logging messages with event id "SUBMIT" and nothing else.  

Author

Commented:
Here is the error I am getting when I use the command shell:

[PS] C:\Windows\System32>get-messagetrackinglog -Recipients:user@mydomain.com -EventID "RECEIVE" -Start "4/1/2009 11:15:00 AM" -End "4/2/2009 11:25:00
AM"
Get-MessageTrackingLog : An internal processing error caused the search to fail
.
At line:1 char:23
+ get-messagetrackinglog  <<<< -Recipients:user@mydomain.com -EventID
"RECEIVE" -Start "4/1/2009 11:15:00 AM" -End "4/2/2009 11:25:00 AM"
Solutions & Presales
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Author

Commented:
That worked!  I am now able to track email properly.

Author

Commented:
thanks so much!
Nitin GuptaSolutions & Presales
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Commented:
Glad to help :-) !
Thsnks
Nitin Gupta (gupnit)

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