Solved

Seagate Security Freeze Lock

Posted on 2009-04-01
2
11,260 Views
Last Modified: 2012-05-06
A teacher brought a laptop to me today which cuts out after completing the POST and BIOS stages of boot up, and sits at a blank screen.

As it is a Seagate drive, I ran Seagate SeaTools on the laptop in question and it showed up that the drive is "Security Freeze Locked". All other HDD tests including a S.M.A.R.T test came back as clear so the HDD itself is not faulty.

I've looked in the BIOS and a HDD password is not set, but a supervisor password is, purely to prevent students and teachers gaining access to the BIOS.

Is there any way that this lock can be removed so the HDD is accessible again? I believe that a program such as Active KillDisk can work it's way around the lock but want to avoid having to rebuild the laptop if possible, and also, there's no guarantee that Active KillDisk wont remove everything only for the lock to still be in place.

Thanks

B
0
Comment
Question by:walkdenhigh
2 Comments
 
LVL 12

Accepted Solution

by:
coredatarecovery earned 250 total points
ID: 24127357
Found this article where a seagate employee says it's not an error condition.

So the reason it's not booting may be related to a corrupted MBR or something like that.

http://stx.lithium.com/stx/board/message?board.id=ata_drives&message.id=117

If you care about the data on this drive, image it to another disk with linux using ddrescue
If you need data recovery software, http://www.runtime.org for $99 has good partition recovery software for you. (Easiest to use, best results for under $400.00)
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
How to add replacement disk to HP RAID ? 16 82
UAT environment 1 53
DGTEC 10.1" Quad Core Android Tablet 18 93
Clone OS to SSD 5 48
Bellevue, WA, USA; Late December, 1980 "OK, folks, we nailed the IBM contract. We're going to have many meetings like this to discuss features and functions...and how to move from 86-DOS, the CP/M clone we just purchased, to our baby, MS-DOS. Thi…
The article will include the best Data Recovery Tools along with their Features, Capabilities, and their Download Links. Hope you’ll enjoy it and will choose the one as required by you.
This video teaches viewers how to encrypt an external drive that requires a password to read and edit the drive. All tasks are done in Disk Utility. Plug in the external drive you wish to encrypt: Make sure all previous data on the drive has been …
This tutorial will walk an individual through the process of installing the necessary services and then configuring a Windows Server 2012 system as an iSCSI target. To install the necessary roles, go to Server Manager, and select Add Roles and Featu…

919 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

20 Experts available now in Live!

Get 1:1 Help Now