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Network Printing DOWN

Posted on 2009-04-01
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Last Modified: 2012-05-06
We have 15+ network printers that as of Monday began to start working inproperly. They are all IP printers. Some are on a single print server some are their own local print server. We are seeing event ID 5502 (DNS), 1220 (NTDS LDAP), 50 (termDD), and 5504 (DNS) warnings and errors through out all of our domain controls and DNS servers. We have rebooted all DC, and DNS servers. We have a trusted Domain between our old NT domain and our current 2003 domain. we have tried to add the printers to our DNS Forwards and Reverse settings. If we turn off the printer and turn it back on they work for about 10 minutes. All the printers are spread out on different Switches through out the building ruling out a port/switch issue. We also can change the option from printing by IP to HTTP and it works but this is only a teporary solutions. Need help fast this has been going on for two days now and seems to be getting worse.
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Question by:pterranova13
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7 Comments
 
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Expert Comment

by:rstorm1
ID: 24054300
Do you get automatic updates installed automatically?  Once saw a problem similar to this that was found to be bad updates applied to HP printers.  You might want to go to one of the printers and delete it from the server, then reinstall using the original software that came with it.
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by:rstorm1
ID: 24054708
Also, check to see if you had any common patches applied Monday that might be causing a problem.
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by:pterranova13
ID: 24056294
Tried both and nothing was updated........
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Expert Comment

by:rstorm1
ID: 24064360
Do you have any wireless routers on your network that could be sending out rogue information?
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by:pterranova13
ID: 24065484
No, I think it has something to do with DNS. When we setup the printer to print in HTTP it works with out a problem. Plus we see duplicate entries in DNS for some of our workstations.
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by:rstorm1
ID: 24067193
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Accepted Solution

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pterranova13 earned 0 total points
ID: 24146765
Our printing has been restore ----- It was due to Rougue System Detection by McAffe.
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