Solved

SonicWall Authentication Timeouts for particular Website

Posted on 2009-04-01
3
818 Views
Last Modified: 2012-05-06
I have a Sonicwall PRO 2040 Enhanced.

Here is the history:
I just updated the firmware.
The trouble website is written in ASP and has a login box.
It never had an issue before we upgraded the firmware.
There is a persistant VPN from the Sonicwall to the Webserver(hosted outside)
Issue only for internal users. Outside network is fine.
Only 1-2 people login to the website at a given time(internally)

Issue:
I am having trouble "keeping" a logged in session. It will allow you to login to the website. Occassionally when you navigate through a few screens it will log you out.


We are seeing that when we renegotiate the VPN it will sometimes allow users to login to the asp site and stay logged in. But this is only occassional. Sometimes we will change a timeout setting and it will start working, so nothing is constant. It is very random.

The website has not changed at all and this happens on a variety of computer and logon credentials.

Thanks in advance.

Let me know if you need more info.


0
Comment
Question by:mancoi
  • 2
3 Comments
 

Author Comment

by:mancoi
ID: 24041225
Please help.
0
 
LVL 16

Expert Comment

by:ccomley
ID: 24048196
Since this appears to be an issue with new firmware I suggest you raise a fault call with MySonicwall.com - they're usually pretty hot on this sort of thing.

You *could* try increasing the TCP timeout on the SonicwalL BUT if you take this route you must NOT increase the default - the unit will soon run out of memory for unexpired sessions! Rather, create an EXPLICIT permit rule for JUST this website (even though it's already permitted by a more general rule), and then within the explicit rule, adjust the TCP timeout upwards.

0
 

Accepted Solution

by:
mancoi earned 0 total points
ID: 24099168
No
0

Featured Post

Threat Intelligence Starter Resources

Integrating threat intelligence can be challenging, and not all companies are ready. These resources can help you build awareness and prepare for defense.

Join & Write a Comment

In this tutorial I will show you with short command examples how to obtain a packet footprint of all traffic flowing thru your Juniper device running ScreenOS. I do not know the exact firmware requirement, but I think the fprofile command is availab…
Hi All,  Recently I have installed and configured a Sonicwall NS220 in the network as a firewall and Internet access gateway. All was working fine until users started reporting that they cannot use the Cisco VPN client to connect to the customer'…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
You have products, that come in variants and want to set different prices for them? Watch this micro tutorial that describes how to configure prices for Magento super attributes. Assigning simple products to configurable: We assigned simple products…

746 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

8 Experts available now in Live!

Get 1:1 Help Now