Solved

SonicWall Authentication Timeouts for particular Website

Posted on 2009-04-01
3
832 Views
Last Modified: 2012-05-06
I have a Sonicwall PRO 2040 Enhanced.

Here is the history:
I just updated the firmware.
The trouble website is written in ASP and has a login box.
It never had an issue before we upgraded the firmware.
There is a persistant VPN from the Sonicwall to the Webserver(hosted outside)
Issue only for internal users. Outside network is fine.
Only 1-2 people login to the website at a given time(internally)

Issue:
I am having trouble "keeping" a logged in session. It will allow you to login to the website. Occassionally when you navigate through a few screens it will log you out.


We are seeing that when we renegotiate the VPN it will sometimes allow users to login to the asp site and stay logged in. But this is only occassional. Sometimes we will change a timeout setting and it will start working, so nothing is constant. It is very random.

The website has not changed at all and this happens on a variety of computer and logon credentials.

Thanks in advance.

Let me know if you need more info.


0
Comment
Question by:mancoi
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 

Author Comment

by:mancoi
ID: 24041225
Please help.
0
 
LVL 17

Expert Comment

by:ccomley
ID: 24048196
Since this appears to be an issue with new firmware I suggest you raise a fault call with MySonicwall.com - they're usually pretty hot on this sort of thing.

You *could* try increasing the TCP timeout on the SonicwalL BUT if you take this route you must NOT increase the default - the unit will soon run out of memory for unexpired sessions! Rather, create an EXPLICIT permit rule for JUST this website (even though it's already permitted by a more general rule), and then within the explicit rule, adjust the TCP timeout upwards.

0
 

Accepted Solution

by:
mancoi earned 0 total points
ID: 24099168
No
0

Featured Post

Webinar June 1st - Attacking Ransomware  

The global cyberattack that corrupted hundreds of thousands of computer systems on May 12th had a face, name, & price tag that we’ve seen all too often in recent years: Ransomware. With the stakes – and costs – of a ransomware attack higher than ever, is your business prepared ?

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Occasionally, we encounter connectivity issues that appear to be isolated to cable internet service.  The issues we typically encountered were reset errors within Internet Explorer when accessing web sites or continually dropped or failing VPN conne…
This article offers some helpful and general tips for safe browsing and online shopping. It offers simple and manageable procedures that help to ensure the safety of one's personal information and the security of any devices.
In a recent question (https://www.experts-exchange.com/questions/29004105/Run-AutoHotkey-script-directly-from-Notepad.html) here at Experts Exchange, a member asked how to run an AutoHotkey script (.AHK) directly from Notepad++ (aka NPP). This video…
This video shows how to use Hyena, from SystemTools Software, to update 100 user accounts from an external text file. View in 1080p for best video quality.

751 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question