Solved

Windows not loading fully

Posted on 2009-04-01
2
351 Views
Last Modified: 2012-05-06
After noticing some virus issues when i boot the computer and choose the user it starts loading windows but never fully does. the start menu never show up or does any of the desktop icons. i can get task manager to open but can not get anything else to come up. I did not know if there is a certain virus that needs removed or if a certain file in the operating system needs replaced. I have ran a chkdks /f but still not luck on getting anything to come up in windows. Any suggestions on what to try would be appreciated.
JH
0
Comment
Question by:mrsam3
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 23

Assisted Solution

by:Admin3k
Admin3k earned 250 total points
ID: 24042513
in task manager , if you type explorer.exe , does windows explorer load ?
also if you are able to launch regedit , please make sure the value of the below key is exactly like below
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
and make sure that the value shell is set to Explorer.exe
once done, please download , install & update online Malwarebytes antimalware
allow the program to fix any remaining infections & please post the log .
0
 
LVL 2

Accepted Solution

by:
mrsam3 earned 0 total points
ID: 24051325
I used task manager to run explorer.exe then i rebooted in safe mode with networking and ran ComboFix after running this program it must have removed the userinit file, which i had to  replace then i ran unhackme and all seems to be working well.
0

Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In every aspect, security is essential for your business, and for that matter you need to always keep an eye on it. The same can be said about your computer network system too. Your computer network is prone to various malware and security threats t…
I've been an avid user and supporter of Malwarebytes Premium Version 2.x for years. It's an excellent product that runs alongside just about any Anti-Virus application without issues. It seems to have an uncanny ability to pick up many things that A…
Finds all prime numbers in a range requested and places them in a public primes() array. I've demostrated a template size of 30 (2 * 3 * 5) but larger templates can be built such 210  (2 * 3 * 5 * 7) or 2310  (2 * 3 * 5 * 7 * 11). The larger templa…

733 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question