There was a SMTP communication problem with the recipient's email server.  Please contact your system administrator. #5.5.0 smtp;550 No such user

Posted on 2009-04-01
Medium Priority
Last Modified: 2012-05-06
Need some help.  My boss sent an e-mail to a recipient, and got the following bounceback message from System Administrator.  We run Outlook 2007 on Microsoft Exchange 2003.  Not experiencing any other bouncebacks currently

The following recipient(s) cannot be reached:

      john_doe@recipientsdomain.net on 4/1/2009 12:53 PM
            There was a SMTP communication problem with the recipient's email server.  Please contact your system administrator.
            <myserver.mydomain.priv #5.5.0 smtp;550 No such user (john_doe@recipientsdomain.net)>

Can you help me out with this and what to look for?  Is this on my side or on the recipients side.  I would think it is the recipient's side.  Thanks.
Question by:mbolton1967

Accepted Solution

AJermo earned 500 total points
ID: 24042224
The message indicates the remote system did not find the recipent listed. This is a problem on the OTHER side.

Assisted Solution

jd_programmer1 earned 500 total points
ID: 24042348

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