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Laptop problem

Posted on 2009-04-01
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Last Modified: 2013-11-17
I received a laptop in to fix and when I turned it on the screen is almost completely black.  I tried turning up the brightness and nothing happens.  So is the computer ruined or is there something else I can try?
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Question by:lmpsteelwire
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Expert Comment

by:Dhiraj Mutha
ID: 24042935
First check are the power led's are glowing or not, if yes then try connecting a external monitor to it. If you dont get the display on that as well then its a problem with the Mobo, and if you get the display its a problem with the LCD Cable or LCD Screen.
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by:lmpsteelwire
ID: 24043194
The power is good.  The display comes up on a external monitor.  Is the laptop junk now?
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Dhiraj Mutha earned 500 total points
ID: 24043223
You can get the LCD replaced from the HP Service Center and yes if you dont get the parts then surely it will become a junk.
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Expert Comment

by:Dhiraj Mutha
ID: 24043260
Thanks for the Grade mate.
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