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Laptop problem

lmpsteelwire
lmpsteelwire asked
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Last Modified: 2013-11-17
I received a laptop in to fix and when I turned it on the screen is almost completely black.  I tried turning up the brightness and nothing happens.  So is the computer ruined or is there something else I can try?
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Dhiraj MuthaLevel D

Commented:
First check are the power led's are glowing or not, if yes then try connecting a external monitor to it. If you dont get the display on that as well then its a problem with the Mobo, and if you get the display its a problem with the LCD Cable or LCD Screen.
lmpsteelwireIT / Business Analyst

Author

Commented:
The power is good.  The display comes up on a external monitor.  Is the laptop junk now?
Level D
Commented:
This one is on us!
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Dhiraj MuthaLevel D

Commented:
Thanks for the Grade mate.

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