Solved

getting red x instead of pictures on email signature files

Posted on 2009-04-01
5
1,222 Views
Last Modified: 2012-05-06
getting red x instead of pictures on email signature files
0
Comment
Question by:SCITEAM
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
5 Comments
 
LVL 14

Expert Comment

by:Dhiraj Mutha
ID: 24043306
Delete all the Temp files from the below path:

C:\Documents and Settings\username\Local Settings\Temporary Internet Files
C:\Documents and Settings\username\Local Settings\Temp
0
 
LVL 14

Expert Comment

by:Dhiraj Mutha
ID: 24043313
After that restart outlook it will work fine.
0
 
LVL 5

Accepted Solution

by:
drothbart earned 500 total points
ID: 24043333
Try this:
Delete the value 'OutlookSecureTempFolder'  from the location:  HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Security

Edit the registry at your own risk. I recommend backing up that section of the registry first.

The problem in my case was that registry setting sets a location for storing files while AV scans it. That linkage was broken somehow, so the file didn't store there for the AV engine to scan it. Since it couldn't scan, it presented a red X.

Dan
0
 

Author Closing Comment

by:SCITEAM
ID: 31565518
Thank you so much.  This was like looking for a needle in a haystack.  Thank goodness you knew about where the needle was located.  It is working perfectly!!!  
0
 
LVL 5

Expert Comment

by:drothbart
ID: 24115843
SCITEAM - I've had instances of this issue recurring, so you may have to delete that registry entry again in the future.

Dan
0

Featured Post

Optimizing Cloud Backup for Low Bandwidth

With cloud storage prices going down a growing number of SMBs start to use it for backup storage. Unfortunately, business data volume rarely fits the average Internet speed. This article provides an overview of main Internet speed challenges and reveals backup best practices.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article explains how to install and use the NTBackup utility that comes with Windows Server.
In-place Upgrading Dirsync to Azure AD Connect
The Email Laundry PDF encryption service allows companies to send confidential encrypted  emails to anybody. The PDF document can also contain attachments that are embedded in the encrypted PDF. The password is randomly generated by The Email Laundr…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

733 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question