Solved

Save As adds ICS extension to attachment

Posted on 2009-04-01
2
615 Views
Last Modified: 2013-11-12
When a certain user sends an attachment, the received message attachment looks normal and can be opened, but when right click Save AS is selected the extension ICS is appended to the file, as in drawing.bmp would be drawing.bmp.ics, or document.pdf would be document.pdf.ics

GroupWise thinks you are exporting a calendar item.  Must be something with the sender I think, but I do not have ananswer and am appealing to higher expert power, thank you.
0
Comment
Question by:facutvivo
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 18

Accepted Solution

by:
ZENandEmailguy earned 500 total points
ID: 24049262
Doing some research in the Novell forums where I used to be a sysop, I found that others are having the same issue as yourself.  It appears if an email comes from a lower level client such at GW6.5 or a newer GW8 there isn't a problem...SaveAs works as expected. Likewise if an email with attachment comes from an external source the problem isn't seen.

How long has this been happening?  Is it just one user who is experiencing the problem?  Or a whole post office?  You mention a certain user, has their client changed?  Can you reset their client options using either ConsoleOne or GWCheck and put the client back at the default settings?

What version of GW are you running both on the affected client machine and the backend servers?

Thanks,

Scott
0
 

Author Comment

by:facutvivo
ID: 24103291
Seems to be affecting one user when they send attachment, SAVE AS appends ICS extension.  No other reports of problems.
0

Featured Post

Online Training Solution

Drastically shorten your training time with WalkMe's advanced online training solution that Guides your trainees to action. Forget about retraining and skyrocket knowledge retention rates.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Novell released its latest version of GroupWise a few weeks ago.  The version is 2012 and it only runs on Linux (SUSE Linux Enterprise Server 10/11 is the first choice and I'm not sure about other Linux distributions, such as Red Hat, Debian, etc.) …
Regular maintenance of GroupWise Mailbox keeps it running flawlessly. Sometimes, it is also seen that mailbox maintenance is needed for resolving various issues of mailbox and other Novell GroupWise database. By using the ‘Repair Mailbox’ feature, a…
This tutorial gives a high-level tour of the interface of Marketo (a marketing automation tool to help businesses track and engage prospective customers and drive them to purchase). You will see the main areas including Marketing Activities, Design …
Are you ready to implement Active Directory best practices without reading 300+ pages? You're in luck. In this webinar hosted by Skyport Systems, you gain insight into Microsoft's latest comprehensive guide, with tips on the best and easiest way…

756 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question