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Emails Stuck on Exchange

We are currently running Exchange Enterpise Edition 2003 SP2.   The clients are running Outlook 2003 SP3. We have no limits set on Inbound or Outbound message.
One of the users two days ago sent a 800MB email to 2 other internal people.  The message never reached the recipent.

I checked the exchange queue and did not see the message.  I tried to track the message and saw that the tracking keeps displays:
SMTP: Message Scheduled to Retry Categorization.
The user resent the message twice so there are three mesages out there with 800MB each.
I cannot delete the message because is not on the Queue. I am not sure where to go from here.  This could be causing some problems. Anyone can help?

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DLBIT
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DLBIT
1 Solution
 
DLBITAuthor Commented:
thank you! worked like a charm!
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