Problem with HP Designjet 5500PS
Posted on 2009-04-01
After installing an incorrect black ink cartridge into the plotter the front panel displays "insert" for ALL of the ink cartridges. I have Googled the heck out of this, trying all of the procedures, fixes, etc that I could find (to no avail)....
Backing up a bit - my assistant installed a #81 DYE cartridge where a #83 INK cartridge should have been installed. I examined the area where the cartridge was inserted and there are no signs of damage at all.
I also tried to insert the old cartridge and got the same result.
I am hoping that there is a DesignJet GURU out there can can assist.