?
Solved

OCS 2007 R2 failed services to start

Posted on 2009-04-01
5
Medium Priority
?
3,078 Views
Last Modified: 2013-11-29
Hi Experts,

After trying of deploying OCS 2007 R2 group chat server, I can't start the Office Communications server Audio/video conferencing service and the office communications web conferencing service on server. OCS was ok untill yesterday, and now i've got that error, i really don't know why.

Error 1053 cannot start the service, the service did not respond to start or control request in a timely fashion

Basically I did the following steps without any success:

First, I deactivated the OCS SE services (in particular order below)

A/V

Web Conf

Web Components

Front End

Second, uninstall OCS EE services (add/remove programs)

A/V

Web Conf

Front End

Third, wait for AD to replicate the changes (typically 15-60mins).

Fourth, reinstall OCS EE

Fifth, Deploy the pool, and install web components, etc

Sixth: Tried of activating the application from the OCS 2007 R2 tools and no luck

Any ideas.

0
Comment
Question by:Jerry Seinfield
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
5 Comments
 

Author Comment

by:Jerry Seinfield
ID: 24046053
I can see some errors from the event viewer as per below

Office Communications Server Web Conferencing Server could not be started

Message: Unable to load DLL 'PwdExpiryCheck.dll': The specified module could not be found. (Exception from HRESULT: 0x8007007E)
   at Microsoft.Rtc.PwdExpiryHelper.PasswordExpiryHelper.PwdExpiryCheckShutdown()
   at Microsoft.Rtc.Server.DataMCU.ServiceWorker.StartServer(String[] args)

Cause: Look in previous event logs for more information about this error

Any ideas?
0
 
LVL 12

Accepted Solution

by:
gaanthony earned 1000 total points
ID: 24070082
Do you see any errors like below?  If so, deactivate and rebuild the OS on the OCS Server as WMI is probably corrupt.
Event Type: Error
Event Source: OCS Application Server
Event Category: (1055)
Event ID: 32008
Date:
Time:
User: N/A
Computer:
Description:
The Application Host failed to load an application.

 
0
 

Author Comment

by:Jerry Seinfield
ID: 24071605
I had to recreate the VM machine(OS, OCS, etc), also created a new pool with a different name and now is working OK.

0
 

Expert Comment

by:nc3a
ID: 24357659
Hi, I have the same problem.
A full reinstallation is not really an option.
Does anybody have a better idea ?

Could not connect to Active Directory to read configurations settings. Will retry in 30 seconds.

Office Communications Server Web Conferencing Server could not be started

Message: Unable to load DLL 'PwdExpiryCheck.dll': The specified module could not be found. (Exception from HRESULT: 0x8007007E)
at Microsoft.Rtc.PwdExpiryHelper.PasswordExpiryHelper.PwdExpiryCheckShutdown()
at Microsoft.Rtc.Server.DataMCU.ServiceWorker.StartServer(String[] args)
0
 

Expert Comment

by:mara1
ID: 24705006
I had this error as well.  Fix for me was to apply the update package for Communications Server 2007 R2, Core Components: April 2009: KB967827
0

Featured Post

Get 15 Days FREE Full-Featured Trial

Benefit from a mission critical IT monitoring with Monitis Premium or get it FREE for your entry level monitoring needs.
-Over 200,000 users
-More than 300,000 websites monitored
-Used in 197 countries
-Recommended by 98% of users

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article explains how to install and use the NTBackup utility that comes with Windows Server.
A list of top three free exchange EDB viewers that helps the user to extract a mailbox from an unmounted .edb file and get a clear preview of all emails & other items with just a single click on mailboxes.
In this video we show how to create a Contact in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Contact ta…
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…
Suggested Courses
Course of the Month13 days, 12 hours left to enroll

801 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question