MS Outlook and MS Word
Hello,
We have users with the following sequence of errors:
1. MS Word: "Unspecified Error"
2. MS Outlook: "Cannot create attachments. Changes made to the item were lost due to a reconnect with the server."
These users are using MS Word as email editor. After few searches on the Internet we decide NOT to use MS Word as default email editor and switch it to Rich Text.
The thing is that these users still get erros mentioned above.
Any tought? Ideas?
Many thanks
ScreenShot028.JPG
We have users with the following sequence of errors:
1. MS Word: "Unspecified Error"
2. MS Outlook: "Cannot create attachments. Changes made to the item were lost due to a reconnect with the server."
These users are using MS Word as email editor. After few searches on the Internet we decide NOT to use MS Word as default email editor and switch it to Rich Text.
The thing is that these users still get erros mentioned above.
Any tought? Ideas?
Many thanks
ScreenShot028.JPG
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ASKER
Well, the thing is that all users are in a LAN, so dropping connection is out of discussion
OK...but devices on a LAN do drop from time to time. I'd look at the email server availability.
dmang
dmang
ASKER
Disabling Symantec AV Add-In from Outlook fixed the issue
I also got an unspecified error using Outlook yesterday while working remotely from my office..turns out that my connection had dropped.
Once reconnected, everything was OK.
When this happens again, go to windows exploreer to see if network devices are available and you may also want to check the availability of your email server.
dmang