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Email clients cant connect using IMAP anymore

Posted on 2009-04-02
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Last Modified: 2013-11-29
Evolution, KMail or Thunderbird doesn't works after a recent Exchange 2007 Server update.

 - when I'm turning on TLS - "The server does not support TLS. Disable this security feature to connect unencrypted."

- when I'm turning on SSL - "Could not connect to host <ip address>: SSL negotiation failed."

- when press "Check what the Server supports" button: "Encription=None; Authentication method=Clear text"

- when set account security to "None+Clear text":  
"Authorization failed, Unable to login. Probably the password is wrong.
The server <ip address> replied:
Command received in Invalid state. authentication not supported"

So, no one method works there.  What do I do incorrectly?
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Question by:OdyChris
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4 Comments
 
LVL 65

Expert Comment

by:Mestha
ID: 24049304
Has the certificate expired?
I presume that you installed a rollup? Did it install correctly and restart all of the services?

Simon.
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Author Comment

by:OdyChris
ID: 24049355
Yes, the roll up was installed... The server was successfully rebooted after the patches and yupgrades were installed. I can see the IMAP service running. I have tried restarting just that service successfully also.
The cert hasnt expired.
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LVL 65

Accepted Solution

by:
Mestha earned 1500 total points
ID: 24052197
Can you telnet to the IMAP port?
Are you testing this inside or outside the firewall?

Simon.
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Author Comment

by:OdyChris
ID: 24052287
Testing inside the firewall... I can telnet to port 143 successfully. :(
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