Solved

Error with the ql2300 driver for HP Fibre Channel HBA

Posted on 2009-04-02
2
5,642 Views
Last Modified: 2012-05-06
I am having a problem - having installed 2 HP (Qlogic) 81q PCI-e Fibre channel HBA's into an HP Proliant DL380 G5 server, when it boots into 2003 enterprise 32bit it errors that 'at least one service or driver failed during system startup. Use Event Viewer to examine the event log for details'.

When i look at the event log, I see a 'System' error ID 7026 with description 'The following boot-start or system-start drivers(s) failed to load: ql2300'.

If I look in device manager, I see the QLogic fibre channel adapters (there are 2 of them installed) with yellow !'s, and device status 'Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39).

I have tried swapping the ql2300.sys file from other machines that are working properly with the same hardware, and have run the HP smart start cd PSP software which does not let me force an update of the driver in question.

Needless to say, the server is not seen on the Fibrechannel switch. Please help, i'm running out of time and ideas!
0
Comment
Question by:timwjones
2 Comments
 
LVL 55

Accepted Solution

by:
andyalder earned 250 total points
ID: 24049723
Do you have the latest storport hotfix installed - http://support.microsoft.com/kb/932755/

There's also another fix needed if using this card in a Dl380 G5 - http://support.microsoft.com/kb/935919

Have you proved the cards work by enabling boot BIOS and seeing if you can see them from the switch before the OS loads then disabling BIOS again?

 
0
 

Author Closing Comment

by:timwjones
ID: 31565769
Thankyou very much for your prompt response, the Microsoft storport hotfix was the perfect solution.

Kind regards
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

The 6120xp switches seem to have a bug when you create a fiber port channel when you have a UCS fabric interconnects talking to them.  If you follow the Cisco guide for the UCS, the FC Port channel will never come up and it will say that there are n…
INTRODUCTION The purpose of this document is to demonstrate the Installation and configuration, of the HP EVA 4400 SAN Storage. The name , IP and the WWN ID’s used here are not the real ones. ABOUT THE STORAGE For most of you reading this, you …
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…

860 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question