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Unable to attach Microsoft Word 2003 document to Lotus Notes directly

Posted on 2009-04-02
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Last Modified: 2013-12-18
I am using Microsoft Office 2003 with Lotus Notes 7.0.3.

In Microsoft Word 2003, there is a function where you can attach the word document directly to your mail recipient.
(At MS Word -> File -> Send to -> Mail Recipient)

However, my mail recipient link is greyed off (disabled) in MS Word 2003. Lotus Notes is my default e-mail program. I updated my MS Office to the latest updates but problem still persists.

Any solutions?
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Question by:SG_IT
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by:brwwiggins
ID: 24052620
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chuckalicious earned 125 total points
ID: 24058331
You need to have the Outlook messaging components installed on the client PC. If you go to Add/Remove programs, select Office 2003 and then select Change.

When prompted say you want to Add or Remove Features

Select the "Choose advanced customisation of applications" and then under the Outlook tree expand and ensure Outlook Messaging Components are selected.
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Author Comment

by:SG_IT
ID: 24079001
Just for the record, the above solution solved the problem of enabling (not greyed out) the "Send to" option in MS Word 2003. But if the default email application is Lotus Notes, you will need an additional step as the "Send to" option opens up MS Outlook 2003.

You will need to use "Set Program Access and Defaults" in Win XP to set Lotus Notes as default email application, only then the "Send to" option will open up Lotus Notes client.
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