Can BES and BIS be configured to send to the same device

Posted on 2009-04-02
Medium Priority
Last Modified: 2012-05-06
I currently have a Blackberry which is wirelessly synchronizing with POP/SMTP accounts in Microsoft Outlook.  However, I would like start using my device with an Exchange account and BES.  Can I keep the BIS services and still have the Enterprise services running at the same time?  Is there any gotchas of which I should be aware?

The reason I would like to move to exchange is to synchronize calendars and contacts as well as mail  it will be a different e-mail address  but Im not certain how that will work.  I guess a follow-up question would be; did I miss something that would prevent the contacts and calendars from synchronizing with my handheld on my POP/SMTP accounts?

Any help would be appreciated

Question by:Loralie
LVL 26

Accepted Solution

Gary Cutri earned 1000 total points
ID: 24055661
Hi, most carriers in the world allow BIS and BES at the same time so this is defiantly possible.  You will have to change your BlackBerry data plan from BIS to BES for this to work.  When you sync wirelessly via BES it will take over the calendar and contacts etc, so make sure you backup the device and then clear the current data (Desktop Manager > Backup and Restore > Advanced)
LVL 20

Expert Comment

ID: 24055781
There will be some differences on the bb device, for one you will see multiple email icons, since now you will have the exchange mail and a third party email address.  You may want to have the enterprise emails only show, which you can do using:


Also take a look at:




Featured Post

Train for your Pen Testing Engineer Certification

Enroll today in this bundle of courses to gain experience in the logistics of pen testing, Linux fundamentals, vulnerability assessments, detecting live systems, and more! This series, valued at $3,000, is free for Premium members, Team Accounts, and Qualified Experts.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

For those of you who are frightened by terms like SQL Server and think that C or C++ is an average or slightly above average grade on your homework, never fear. You've come to the right article. If you're like me, you look at the Experts on EE and f…
I've already touched on keyboard shortcuts that can be used in a BlackBerry to make navigation much more easy but there are also another set of commands which are hidden for different reasons. Standard users won't need these unless under exceptional…
How to fix display issue, screen flickering issue when I plug in power cord to the machine. Before I start explaining the solution lets check out once the issue how it looks like after I connect the power cord. most of you also have faced this…
This video tutorial shows you the steps to go through to set up what I believe to be the best email app on the android platform to read Exchange mail.  Get the app on your phone: The first step is to make sure you have the Samsung Email app on your …

587 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question