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Exhcange 07 Event ID 9331 & 9335 when Gen OAB

Posted on 2009-04-02
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Last Modified: 2012-05-07
Exhcange 07 Event ID 9331 & 9335 when Gen OAB - JoelKauffma
30-Apr-08 01:23:04

I just was through a transition from Exchange 2003 to Exchange 2007.   I have
decommissioned exchange 2003 server.
I am now getting Event 9331 and 9335 when updating Offline address book.
Evnet 9331
OALGen encountered error 80004005 (internal ID 50101ee) accessing the public
folder store while generating the offline address list for address list '/'.
- Default Offline Address List

Event 9335
OALGen encountered error 80004005 while cleaning the offline address list
public folders under /o=my org/cn=addrlists/cn=oabs/cn=Default Offline
Address List.  Please make sure the public folder store is mounted and
replicas exist of the offline address list folders.  No offline address lists
have been generated.  Please check the event log for more information.
- Default Offline Address List

I also receive error on outlook client when I download offine address book.

Task 'Microsoft Exchange Server' reported error (0x8004010F) : 'The
operation failed. An object could not be found.'

Any help would be appreciated.  I am assuming I maybe should have replicated
offline address book over during transition but looked back and docs and see
now mention of syncing system folders.

Thanks!
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Question by:CaGeN
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Expert Comment

by:esmith69
ID: 24054127
Have you gone into the Exchange 2007 server's mailbox store and configured the new offline address book (located on the Exchange 2007 server)?  If not, you shoul do that.  If it tells you that there aren't any available offline address books, you'll need to create a new one under organization configuration.
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Author Comment

by:CaGeN
ID: 24055699
Hi esmith69,

So that we are on the same page here.  Could you please give me some direction here as to where the mailbox store you are looking...

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Accepted Solution

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esmith69 earned 125 total points
ID: 24055734
On the Exchange server, go to Exchange Management Console->Server Configuration->Mailbox.  Select the 2007 server, right click on the mailbox database and choose "properties".  Under "Client Settings" make sure a valid Offline Address Book is specified under "offline address book".

If there's not an OAB to choose from, you'll need to create one under "Organization Configuration->Mailbox"
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Author Closing Comment

by:CaGeN
ID: 31623682
Part solution
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