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Citrix printing problem - missing local printer

Posted on 2009-04-02
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Last Modified: 2012-05-06
We've recently installed HP drivers for a new network printer on our Citrix server, and since, none of our remote Citrix users are able to see their local printers in Citrix.  
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Question by:hemtech
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Expert Comment

by:pfcjoker
ID: 24054687
Sounds like the new driver overwrote some shared dlls from the old driver.

Have you tried reinstalling the old drivers?
Have you tried using the HP Universal Print Driver for all your HP Printers?
Are there any Printing related errors from the eventlog on the Citrix server?
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by:hemtech
ID: 24054709
turned out the Citrix printer service was stopped.  Starting it resolved all the issues.
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hemtech earned 0 total points
ID: 24377432
turned out the Citrix printer service was stopped.  Starting it resolved all the issues.
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