Solved

Wireless Connection not showing in Network connection

Posted on 2009-04-02
5
925 Views
Last Modified: 2012-05-06
I have a Dell Latitude D830 laptop an I can't get my wireless connection to show up in Network Connections.

I have checked the Device Manager and I don't see any unknown devices

I made sure that they Card is enabled in the Bios and also turn on on the side of the unit

I am using Windows XP Pro SP3

I have tried installing and reinstalling the drivers on Dell's site.

Any ideas?

How can I tell if the OS can see the device?
0
Comment
Question by:jculkincys
5 Comments
 
LVL 14

Expert Comment

by:Geisrud
Comment Utility
You said you don't see any unknown devices in Device manager - but is the wireless NIC in there?  Try uninstalling it there if it is, Windows will find it again on restart.

Have you uninstalled drivers/software from add/remove programs first?  Then reinstalled?  Often installing over old drivers won't work.
0
 
LVL 17

Expert Comment

by:houssam_ballout
Comment Utility
in the device manager
expand the network connections, do u see local area connection and other one that could be the wireless?
0
 
LVL 2

Author Comment

by:jculkincys
Comment Utility
The wireless NIC is not under Network Connections

I see the Local Area Connection and a 1394 Net Adapter

If I try to uninstall the Net Adapter, it just comes right back with the same driver

If I run the Intel WLAN driver install - it says that there are no compatible drivers
0
 
LVL 10

Accepted Solution

by:
Kechka earned 500 total points
Comment Utility
Do you see your wireless card when you try this: Start-Programs-Accessories-System Tools-System Information. Click on "components" and highlight "problem devices". Any hardware device with a driver problem will be listed here. Make a note of the PNP Device ID line of the entry. It will contain a Vendor number and a Device number (VEN. . . . DEV. . . .) both four digits long.

Look up those numbers here:

http://www.pcidatabase.com/index.php

Reinstall the sm bus controller driver, which basically means you need your chipset drivers installed, a low bandwith devices actually depend on these drivers being installed correctly.

I see that you turn on the wireless on the switch on the laptop, do you have any software switch to turn off/on wireless (e.g. Fn + F5), or some sort of wireless manager.
0
 
LVL 2

Author Closing Comment

by:jculkincys
Comment Utility
No Wireless NIC was installed - Ugh
0

Featured Post

What Should I Do With This Threat Intelligence?

Are you wondering if you actually need threat intelligence? The answer is yes. We explain the basics for creating useful threat intelligence.

Join & Write a Comment

Can I legally transfer my OEM version of Windows to another PC?  (AKA - Can I put a new systemboard in my OEM PC?) Few of us are both IT and legal experts but we all have our own views of Microsoft's licensing rules and how they apply.  There are…
If your system is showing symptoms of browser hijacks or 'google search redirects' check out my other article (http://rdsrc.us/u3GP7A) first and run the tool TDSSKiller (http://rdsrc.us/GDBBs4) to get rid of the infection. Once done, and if the …
Get a first impression of how PRTG looks and learn how it works.   This video is a short introduction to PRTG, as an initial overview or as a quick start for new PRTG users.
Here's a very brief overview of the methods PRTG Network Monitor (https://www.paessler.com/prtg) offers for monitoring bandwidth, to help you decide which methods you´d like to investigate in more detail.  The methods are covered in more detail in o…

744 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

15 Experts available now in Live!

Get 1:1 Help Now