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MS Outlook 2003 export/import to Outlook 2007 contact failure.

Posted on 2009-04-02
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Last Modified: 2012-05-06
Hello,

I have exported a users entire Outlook 2003 data to a .pst. Upon importing that data we noticed that his sub contacts are completely missing. His main contacts are there

Mounting that same .pst into Outlook 2007 which shows up as a personal file at the bottom of the list, we now see all his contacts. However, we do not want to mount this file.

What might be happening here and why did the importation fail?

Thanks!
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Question by:USWired
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USWired earned 0 total points
ID: 24059618
It has been resolved.

In Outlook 2007 you must go to folder view (at the bottom, click the Folder icon on the lower left)
Go to Contacts in the folder list
Right click each contact group, Outlook Address Book Tab, Show in Address Book check.
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