mtalma
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Computer Crashes after installing SP3 - Can no longer reboot.
Hi there guys! I am a complete newbie at this and hope someone can help me with my problem.
I successfully installed SP3 in my PC. Unfortunately, since this intallation, I am unable to reboot the machine. All I get is a brief blue screen, and then it loops back into rebooting.
The big problem is that I am not able to even reboot in safe mode.
Any advice regarding this situation? Can anything be done to reboot this system and at least bring it back to a previous date?
Thanks!
P.S. I have successfully installed SP3 in my laptop and in another computer with no glitches. This third installation though has been quite troublesome
I successfully installed SP3 in my PC. Unfortunately, since this intallation, I am unable to reboot the machine. All I get is a brief blue screen, and then it loops back into rebooting.
The big problem is that I am not able to even reboot in safe mode.
Any advice regarding this situation? Can anything be done to reboot this system and at least bring it back to a previous date?
Thanks!
P.S. I have successfully installed SP3 in my laptop and in another computer with no glitches. This third installation though has been quite troublesome
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for a minimal charge they will usually send you the disks that are supposed to come with it. It is a pain in the *** sometimes you have to haggle with them. I would say that its worth a shot.
cheers
Jordan
cheers
Jordan
As jordanrog just said, I recently had to purchase setup disks for my parents computer, which was out of warranty. Something like $30 bucks and 5 days later I had them... They will surely want the machine's serial number and perhaps the COA number from the colourful sticker on the machine
ASKER
I just wanted to thank all you that have offered suggestions. After searching everywhere, I finally found the infamous Win XP disc. I inserted it in the drive, clicked on the repair mode and after a few minutes it told me that it could not repair the Operating System. It suggested that I do a fresh install. :-(
The above option was not acceptable, as I did not want to "kill the patient yet". I then contacted a computer repair place, and they told me that all they could do was to reformat the drive and restore Win XP for only $300! I figured, nope, it is not worth it, as the computer is 7 years old. For a few more hundred dollars, I just went ahead and purchased a new machine. I then pulled out the hard drive from the old machine, mounted it in a hard drive enclosure and loaded all my data in the new computer.
Obviously reinstalling the OS would have allowed me to restore my old machine. It is probably because it was so old that I suspect I had problems installing the SP3. I will split the points amongst all the three of you that have offered me assistance. Thank you for your suggestions!
The above option was not acceptable, as I did not want to "kill the patient yet". I then contacted a computer repair place, and they told me that all they could do was to reformat the drive and restore Win XP for only $300! I figured, nope, it is not worth it, as the computer is 7 years old. For a few more hundred dollars, I just went ahead and purchased a new machine. I then pulled out the hard drive from the old machine, mounted it in a hard drive enclosure and loaded all my data in the new computer.
Obviously reinstalling the OS would have allowed me to restore my old machine. It is probably because it was so old that I suspect I had problems installing the SP3. I will split the points amongst all the three of you that have offered me assistance. Thank you for your suggestions!
I'm glad you were able to save your data. And now you have a nice new stable machine!
ASKER
To add to the situation...Unfortunately,
I did check all the disks, and the one that I thought might help was an "Applications" disk. However, this is not a bootable disk.
I suppose I could call Gateway, but my computer is out of warranty, and I am afraid I will get someone in India that does not know what they are talking about - which is usually the case. :-( I will search Microsoft's and Gateway's sites though.