skacines
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Norton Ghost - HP NW 8440 laptop - SATA drive... how to?
Good eve experts...
After much advice from other experts, I have unfortunately decided to toss in the towel and re-image my HP NW 8440 laptop due to a rather nasty virus that has taken residence in it.
(this was the subject of another question and the final advice has been to re-image)
Fortunately, I have a rather recent Norton Ghost disk image of the machine prior to the nasty jumping in. Armed with my rescue CD, I went to re-image the other night and discovered that within the restore environment, Ghost would not recognize the internal hard drive.
Upon further investigation here, I learned that this is due to the fact that Ghost 10.0 will not recognize the SATA drive unless a driver is loaded at time of bootup (boo to Symantic)
Armed with this knowledge, I went off to the HP website to fetch the driver.
Upon downloading I discovered something that is in my opinion simply preposterous. The download from HP actually is a utility that drops the driver on a floppy disk.
Why preposterous?
NW8440's dont have floppy drives, nor do most laptops these days.
(tried to force it onto a flash drive, SD card, external hard drive, no luck)
BOO x 2 to HP. The HP site usually is top notch.
So now I am stuck. I dont even own a laptop or desktop with a floppy drive.
HP lists the required driver as:
Intel Sata AHCI controller driver
I dropped into the Intel site, and didnt have much luck.
Where can I get a hold of this driver so I can re-image this laptop?
Any other suggests?
Thanks!
After much advice from other experts, I have unfortunately decided to toss in the towel and re-image my HP NW 8440 laptop due to a rather nasty virus that has taken residence in it.
(this was the subject of another question and the final advice has been to re-image)
Fortunately, I have a rather recent Norton Ghost disk image of the machine prior to the nasty jumping in. Armed with my rescue CD, I went to re-image the other night and discovered that within the restore environment, Ghost would not recognize the internal hard drive.
Upon further investigation here, I learned that this is due to the fact that Ghost 10.0 will not recognize the SATA drive unless a driver is loaded at time of bootup (boo to Symantic)
Armed with this knowledge, I went off to the HP website to fetch the driver.
Upon downloading I discovered something that is in my opinion simply preposterous. The download from HP actually is a utility that drops the driver on a floppy disk.
Why preposterous?
NW8440's dont have floppy drives, nor do most laptops these days.
(tried to force it onto a flash drive, SD card, external hard drive, no luck)
BOO x 2 to HP. The HP site usually is top notch.
So now I am stuck. I dont even own a laptop or desktop with a floppy drive.
HP lists the required driver as:
Intel Sata AHCI controller driver
I dropped into the Intel site, and didnt have much luck.
Where can I get a hold of this driver so I can re-image this laptop?
Any other suggests?
Thanks!
ASKER
Thanks.. I dd read about a USB floppy.. but that means Im going out and buying one. I may have to go that route, but that just seems silly.
At any rate, I did check the BIOS.. the only option for the SATA controller is "SATA Native Mode" and it is enabled....
Any other ideas?
At any rate, I did check the BIOS.. the only option for the SATA controller is "SATA Native Mode" and it is enabled....
Any other ideas?
ASKER CERTIFIED SOLUTION
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Try disable AHCI see if it would see the drive? And you should select IDE mode, not Sata.
ASKER
dmwynee - disabling sata native appears to have worked... stay tuned...
ASKER
Thanks!! that worked.. well still re-imaging.... but so far so good.. I would not have thought of disabling this in the BIOS.... have a good day and thanks again!
Also check the BIOS of the hp laptop and look for any SATA drive settings. I don't know if there will be any but I know in Thinkpads there is an SATA controller setting that needs to be changed from ahci to compatability before you can see the drive in ghost.