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Blackberry OWA SBS 2003 "an error occurred during email account validation"

Posted on 2009-04-02
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Last Modified: 2012-05-06
Hello Everyone

I have a SBS 2003 box.  I have the blackberry working fine via OWA setup.

We changed ISP so the IP changed.

Redirected the domain to new IP.

Now the Backberry has stopped syncing.  

Deleted account on blackberry service.  Can not add it back again.  I get the error "an error occurred during email account validation" .......

Nothing changed on the server only new ISP, new Router new IP address.

I have port 80 & 443 forwarded to server.  For the life of me i can not figure it out.

Anyone got any ideas.

I was thinking maybe somewhere in the inner workings the Blackberry maybe it's still pointing to the old IP.  

Thanks for any help in advance.
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Question by:Up2DateTech
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by:abhaigh
ID: 24075948
got your external MX and dns records sorted properly?
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Up2DateTech earned 0 total points
ID: 24076092
Sorry should have closed this.  Yeah DNS fine.

Still a weird problem.

Ended up fixing it via having the mailbox name with the domain added.   ie fred@domain.com

Not just fred as in all docos
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