?
Solved

how to fix website

Posted on 2009-04-03
7
Medium Priority
?
241 Views
Last Modified: 2012-05-06
hi guys,

we have a website which some people can see and some can not. i have done the dns flush and everything but no joy.

problem i am having is if i connect my computer to visitors network in my office i can see the site bt when i connect by to my normal network and try to access it it gives an error HTTP 404 page can not be displayed.

please help
0
Comment
Question by:ammartahir1978
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 3
7 Comments
 
LVL 6

Expert Comment

by:djberriman
ID: 24058756
It sounds like your normal network dns is point at the wrong server for that web site.

What does nslookup give you?

Are you using the correct dns server when connected to the 'normal' network.
0
 

Author Comment

by:ammartahir1978
ID: 24058955
do i have to check all the computer as what they get from nslookup
0
 
LVL 6

Expert Comment

by:djberriman
ID: 24059170
no just check nslookup on your machine when connected to your normal network for the website that is in error.

so if its www.mydomain.co.uk then do

nslookup mydomain.co.uk

assuming you are running windows you may want to check your dns servers

ipconfig /all

and you can see your dns cache with

ipconfig /displaydns

some browsers cache dns so a reboot might help
0
Cyber Threats to Small Businesses (Part 2)

The evolving cybersecurity landscape presents SMBs with a host of new threats to their clients, their data, and their bottom line. In part 2 of this blog series, learn three quick processes Webroot’s CISO, Gary Hayslip, recommends to help small businesses beat modern threats.

 

Author Comment

by:ammartahir1978
ID: 24059786
nslookup comes with correct inform
0
 
LVL 6

Expert Comment

by:djberriman
ID: 24059840
Please post results of nslookup and url you are attempting to see.
0
 

Author Comment

by:ammartahir1978
ID: 24059896
Server:  bamford-lon-fs1.bamford-ltd.local
Address:  172.16.56.10

Non-authoritative answer:
Name:    www.bamfordwayoflife.co.uk
Address:  67.199.78.24

0
 
LVL 6

Accepted Solution

by:
djberriman earned 2000 total points
ID: 24060162
Whats the ip of your pc and the ip of the server (internal). 67.199.78.24 is an external ip address.

I'm guessing that your dns is returning the external ip of the web site and not the internal one.

You can prove this by adding an entry to the hosts file of your pc with the internal ip address.

You can solve this by setting up internal dns entries for the internal network or by adding 'hairpinning' to your firewall/router if it supports it so that the requests stay internal - or just adding an entry to your hosts file.
0

Featured Post

Automating Your MSP Business

The road to profitability.
Delivering superior services is key to ensuring customer satisfaction and the consequent long-term relationships that enable MSPs to lock in predictable, recurring revenue. What's the best way to deliver superior service? One word: automation.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

A publishing tool, a Version Control System, or a Collaboration Platform! These can be some of the defining words for the two very famous web-hosting Git repositories: Bitbucket and Github. Git is widely used amongst the programmers and developers f…
It’s a strangely common occurrence that when you send someone their login details for a system, they can’t get in. This article will help you understand why it happens, and what you can do about it.
Learn how to set-up custom confirmation messages to users who complete your Wufoo form. Include inputs from fields in your form, webpage redirects, and more with Wufoo’s confirmation options.
Learn how to set-up PayPal payment integration in your Wufoo form. Allow your users to remit payment through PayPal upon completion of your online form. This is helpful for collecting membership payments, customer payments, donations, and more.

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question