E-System EI 3101 bios password

Hi there I have problem with my customers computer ! Its E-system EI 3101. there is BIOS password enquiry on the start. Ive tried a lot backdoor passwords with no results ! The "ERROR" CODE IS : 01338 MANY THANKS FOR ANY HELP !
ACSNAsked:
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Michael_MCDSTConnect With a Mentor Commented:
modern laptops keep the password in a security chip
you need to know the password, or have the manufacturer help you reset it - after showing proof of ownership
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nobusCommented:
it can require a new mobo to fix it.
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Michael-BestCommented:
Michael is correct
"modern laptops keep the password in a security chip
you need to know the password, or have the manufacturer help you reset it - after showing proof of ownership"

Or you can change the password security chip

this may help you
http://www.labmice.net/articles/BIOS_hack.htm
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