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Microsoft Direct Play Helper needs to close

Posted on 2009-04-03
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Last Modified: 2012-06-21
Upon trying to start my computer this morning I have encountered this error. Need help solving it. I tried starting a new task named "sysdm.cpl" which brought me to a "control panel" and as instructed via the knowledge base I went to the "advanced tab" but could not find a "protection tab" referenced in the knowledge base. The idea from the knowledge base was to turn on DEP for all programs except "Direct Play Helper" and this would solve my problem. Help!!
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Question by:Gregrealtor
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Vishnu Kiran,ITIL,HDI SCM,CAPM earned 500 total points
ID: 24062826
Hi Greg,

Please perform the steps provided in the bleow link:

http://technet.microsoft.com/en-us/library/cc700810.aspx

This should resolve the issue,

Regards,
Vishnu.


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Expert Comment

by:deansotuh88
ID: 24068154
The Performance part is a button and not a tab... You have to click settings button next to the Performance section then continue on to the Data Execution Prevention tab.
If not...
Be sure you are a logging into the computer with a local administrator account.  If all else fails you may be able to check/create a local admin account in safe mode by pressing F8 during the boot process and go into safe mode and change it.
dep.bmp
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