?
Solved

time out issue when connecting using owa

Posted on 2009-04-03
2
Medium Priority
?
251 Views
Last Modified: 2012-05-06
We have a single user that uses owa to connect to his e-mail remotely. We have a single windows 2003 sbs, and this seems to work fine. Apart from the fact that when he leaves it connected, say in the middle of creating and e-mail, the session times out, and he loses the work he had done. Is there any way we can extend the time out?
He connects using https://owamail.domainname.co.uk/exchange, and we notice a coment on the login screen as follows :-
"To protect your account from unauthorized access, Outlook Web Access automatically closes its connection to your mailbox after a period of inactivity. If your session ends, refresh your browser, and then log on again."
I undertsnad the reason for this, but it is causing this user problems.
Does anyone have any suggestions?    
0
Comment
Question by:nigelbeatson
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 9

Accepted Solution

by:
esmith69 earned 2000 total points
ID: 24059697
There was a thread a few years ago about this same setting I believe:  http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/Q_21458005.html
0
 

Author Closing Comment

by:nigelbeatson
ID: 31572836
Sorry for the delay, been away for a couple of weeks. I have marked this as resolved, as the information was complete for the problem I outlined, so thanks for your assistance. It at least proved it was not related to the time out issue, as we found on further investigation, that it was in fact Internet Explorer that was crashing, so I will open up another incident regarding this.
0

Featured Post

Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article explains how to install and use the NTBackup utility that comes with Windows Server.
There are times when we need to generate a report on the inbox rules, where users have set up forwarding externally in their mailbox. In this article, I will be sharing a script I wrote to generate the report in CSV format.
how to add IIS SMTP to handle application/Scanner relays into office 365.
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…
Suggested Courses

765 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question