Solved

time out issue when connecting using owa

Posted on 2009-04-03
2
245 Views
Last Modified: 2012-05-06
We have a single user that uses owa to connect to his e-mail remotely. We have a single windows 2003 sbs, and this seems to work fine. Apart from the fact that when he leaves it connected, say in the middle of creating and e-mail, the session times out, and he loses the work he had done. Is there any way we can extend the time out?
He connects using https://owamail.domainname.co.uk/exchange, and we notice a coment on the login screen as follows :-
"To protect your account from unauthorized access, Outlook Web Access automatically closes its connection to your mailbox after a period of inactivity. If your session ends, refresh your browser, and then log on again."
I undertsnad the reason for this, but it is causing this user problems.
Does anyone have any suggestions?    
0
Comment
Question by:nigelbeatson
2 Comments
 
LVL 9

Accepted Solution

by:
esmith69 earned 500 total points
ID: 24059697
There was a thread a few years ago about this same setting I believe:  http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/Q_21458005.html
0
 

Author Closing Comment

by:nigelbeatson
ID: 31572836
Sorry for the delay, been away for a couple of weeks. I have marked this as resolved, as the information was complete for the problem I outlined, so thanks for your assistance. It at least proved it was not related to the time out issue, as we found on further investigation, that it was in fact Internet Explorer that was crashing, so I will open up another incident regarding this.
0

Featured Post

Is Your AD Toolbox Looking More Like a Toybox?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Find out what you should include to make the best professional email signature for your organization.
How to resolve IMCEAEX NDRs in Exchange or Exchange Online related to invalid X500 addresses.
In this video we show how to create a Resource Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: Navigate to the Recipients >> Resources tab.: "Recipients" is our default selection …
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

856 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question