Solved

Outlook 2007/2003

Posted on 2009-04-03
3
231 Views
Last Modified: 2012-05-06
I have an Administrator who's having a calendar issue with her Outlook 2003.  She has two assistants who share her calendar, one is using Outlook 2007 and the other 2003.  Well recently the appointment times are all off by an hour.  I found out that this has nothing to do with DST because apparently the time has been off for some months.  i.e. the Administrator will have an appointment for 1pm and it shows 2pm.  After looking at the Admin client we found that her time zone was set incorrectly...however this didn't resolve the problem.  For new appointments YES, the time is correct on all calendars however, the re-occuring appointemnts which were set months ago will not update to the new time zone settings.  Any ideas??
0
Comment
Question by:mfumay1
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 8

Accepted Solution

by:
halejr1 earned 500 total points
ID: 24059853
unfortunately the time zone referenced when the appointments are made -- is used as a basis for setting the appointment time... If you change timezone on your laptop / pc those appointment times will remain the same.  i.e. I set a DR.s appointment for 2:00pm every thursday -- at the time my PC was in Pacific Time.  When the time zone is changed, the appointments reference is based on the original time that I had scheduled.  

The problem is this:
Outlook 2007 calendar integrates nicely with the time zone settings and references, and Outlook 2003 did not do this so nicely.  To resolve Microsoft created a tool "time zone update tool" found here http://www.microsoft.com/downloads/details.aspx?FamilyID=e343a233-b9c8-4652-9dd8-ae0f1af62568&displaylang=en that may help you with your issue.  Because it is a shared calendar, I don't know if this will help but definitely worth a shot.

Good Luck
0
 
LVL 8

Expert Comment

by:halejr1
ID: 24089131
any luck with this yet?
0
 
LVL 1

Author Comment

by:mfumay1
ID: 24089188
Thanks for checking.  We used the Time Zone tool and it did resolve some of the problem but, the older appointments still have the issue of incorrect time.  Your comment regarding this issue is correct in terms of the older appointments.  We have decided to just re-create those appointments.  Thanks again!
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this step by step procedure, you will come to know the details of creating an Outlook meeting in 2007, 2010, 2013 & 2016.
This article will help to fix the below errors for MS Exchange Server 2013 I. Certificate error "name on the security certificate is invalid or does not match the name of the site" II. Out of Office not working III. Make Internal URLs and Externa…
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

726 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question