Solved

my sound wont work on my gateway mx6455

Posted on 2009-04-03
10
492 Views
Last Modified: 2013-11-09
This is the third time that im having this problem.  Every time I reformat the hard drive and reinstall windows xp I cant get the sound to work.  I have downloaded and installed the gateway drivers, realtek ac97 drivers and even some hp drivers.  Last time I got it to work I found a thread about changing something in the system properties that made it work.
0
Comment
Question by:avswaney
  • 3
  • 3
  • 2
  • +2
10 Comments
 
LVL 3

Expert Comment

by:csaint00
Comment Utility
does it show up as an unusable device in device manager, or is it showing up ok?
0
 

Expert Comment

by:orionthx
Comment Utility
Go into your device manager, make sure your sound card is 1. detected, 2. installed, 3. Enabled (make sure your out put sound is set as your real tek audio device)
0
 

Author Comment

by:avswaney
Comment Utility
it looks like the driver installed but did not start.  it shows a exclamation mark under the sound,video and game controllers. under device status iit says "this device cannot start (code10)
0
 

Author Comment

by:avswaney
Comment Utility
i just checked the device is enabled, installed , and detected
0
 
LVL 3

Expert Comment

by:csaint00
Comment Utility
you can also look here for better drivers, these seemed to fix the problem for other people http://emachines.fizi.ca/index.php/Driver_downloads

You'll need the sound card drivers (AC 97) and the modem drivers for witchever modem you have, try both if unsure.
0
IT, Stop Being Called Into Every Meeting

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

 

Author Comment

by:avswaney
Comment Utility
sames problem.  it was the same drivers that i downloaded from realtek.
0
 
LVL 23

Expert Comment

by:Kamaraj Subramanian
Comment Utility
make sure your cables are properly plugged in the computer.

and

make sure you plugged correctly.

or it is in onboard ?
0
 
LVL 3

Expert Comment

by:csaint00
Comment Utility
did you install the modem drivers, they are important
0
 
LVL 26

Accepted Solution

by:
PCBONEZ earned 500 total points
Comment Utility
Your sound is AC'97.
Gateway does not provide that driver because it's in Windows.
The driver you think is for sound at Gateway is for the Voice Feature of your modem.

If you will please:
Install you main chipset driver.
Then run Windows update to get the latest driver database installed into the OS.
That may fix it all on it's own.
If not reinstall the sound driver but MANUALLY select the basic AC'97 driver out of Windows' pick-list.

.
0
 
LVL 26

Expert Comment

by:PCBONEZ
Comment Utility
You need the AMD version of AC'97, that's who made your chipset.
That is here:
http://support.amd.com/us/ChipsetMotherboard_TechDownloads/ac97driverver_187.zip
0

Featured Post

6 Surprising Benefits of Threat Intelligence

All sorts of threat intelligence is available on the web. Intelligence you can learn from, and use to anticipate and prepare for future attacks.

Join & Write a Comment

Upper back Pain: My back hurt for months. Upper back, mostly my neck, spine and across my shoulder blades. I was getting headaches too, that felt like they were caused by tension in my shoulders, but now I feel fine! I'm sharing this hoping someone…
You have seen this as an option on your internet browser before or it may be completely new to you.  But what does this mean and why would I use this?
The viewer will learn how to simulate a series of coin tosses with the rand() function and learn how to make these “tosses” depend on a predetermined probability. Flipping Coins in Excel: Enter =RAND() into cell A2: Recalculate the random variable…
The viewer will learn how to successfully download and install the SARDU utility on Windows 7, without downloading adware.

772 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

15 Experts available now in Live!

Get 1:1 Help Now