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Outlook Web Access 2003 cannot view HTML messages

Posted on 2009-04-03
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OWA is flaking out and returning HTTP Error 400 - Request is badly formed errors on all messages that are HTML formatted. The MSExchangeIS service has also crashed twice in the past 24 hours, once on server restart and once while I was in OWA trying to localize the problem. A number of security updates were installed yesterday which I am sure are related to the issue. I ran SFC but I am not sure what else to do here. Does anyone know how to repair-install Exchange and/or repair the OWA virtual hosts? I found some third-party documentation on replacing the virtual hosts but it looked a little thin and I didn't want to risk it without some kind of verification.
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Question by:turtlefur
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Mestha earned 2000 total points
ID: 24065212
You can reset the virtual directories, however that may not resolve the problem - particularly if it is pulling down the store as well.

http://support.microsoft.com/default.aspx?kbid=883380

I would suggest that you start by running the Exchange Best practises tool against the server and ensure that nothing is flagged.

Simon.
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by:turtlefur
ID: 24101233
I tried rebuilding the OWA directories and it did not work. I have been working with M$ support for a couple of days and they have struck out too. I think this problem is a lot more basic and critical than I realized.
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