Solved

Outlook Web Access 2003 cannot view HTML messages

Posted on 2009-04-03
2
346 Views
Last Modified: 2012-05-06
OWA is flaking out and returning HTTP Error 400 - Request is badly formed errors on all messages that are HTML formatted. The MSExchangeIS service has also crashed twice in the past 24 hours, once on server restart and once while I was in OWA trying to localize the problem. A number of security updates were installed yesterday which I am sure are related to the issue. I ran SFC but I am not sure what else to do here. Does anyone know how to repair-install Exchange and/or repair the OWA virtual hosts? I found some third-party documentation on replacing the virtual hosts but it looked a little thin and I didn't want to risk it without some kind of verification.
0
Comment
Question by:turtlefur
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 65

Accepted Solution

by:
Mestha earned 500 total points
ID: 24065212
You can reset the virtual directories, however that may not resolve the problem - particularly if it is pulling down the store as well.

http://support.microsoft.com/default.aspx?kbid=883380

I would suggest that you start by running the Exchange Best practises tool against the server and ensure that nothing is flagged.

Simon.
0
 

Author Comment

by:turtlefur
ID: 24101233
I tried rebuilding the OWA directories and it did not work. I have been working with M$ support for a couple of days and they have struck out too. I think this problem is a lot more basic and critical than I realized.
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Lotus Notes – formerly IBM Notes – is an email client application, while IBM Domino (earlier Lotus Domino) is an email server. The client possesses a set of features that are even more advanced as compared to that of Outlook. Likewise, IBM Domino is…
This article explains in simple steps how to renew expiring Exchange Server Internal Transport Certificate.
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question