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windows xp activation not working

Posted on 2009-04-03
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Last Modified: 2012-05-06
When you try to activate windows it gives you an error message saying the program had to be shut down. Also along with this Internet Explorer is doing the same thing as soon as you click the IE icon. It was prompting me to activate windows at log on and no matter which one i chose it just logged off. Now that i have gotten past that i now can not get it to activate windows or get on the internet. Any ideas on what would be causing this and how to fix it?
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Question by:mrsam3
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4 Comments
 
LVL 14

Expert Comment

by:dmwynne
ID: 24060994
You should call and try to activate:

The Microsoft Windows Product Activation phone number (for the US anyhow) is 1-888-571-2048
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Expert Comment

by:BGTSLLC
ID: 24061414
Couple of questions:

1.  Are you using a legit copy of XP?
2.  If so, are you typing in the Activation Key during installation?
3.  During installation are you connected to the internet?

Windows XP will normally perform these functions prior to bringing you the desktop so let's verify that first.

Thanks!
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Author Comment

by:mrsam3
ID: 24061557
1. yes it is a legit copy of windows
2. it was said to be typed in during installation
3. i have had it connected to the internet.
i do not know exactly how it got to this point, windows was up and running it appears someone almost tried to install windows again on top of a current install. i am just trying to figure out if it is fixable i am trying to avoid a format.
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Accepted Solution

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mrsam3 earned 0 total points
ID: 24119179
Ended up formatting hd and starting over with a fresh install of windows.
JH
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