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Deleting Backup Exec User Acct

Posted on 2009-04-03
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Last Modified: 2013-12-01
We had a network admin set up Backup Exec 12.5.  Instead of setting up a user account for Backup Exec to use to access each server, he used his own account and password and he didn't give us the password.  He is no longer around and his Active Directory account was deleted right after he left.  

We need to delete his account on Backup Exec, but can't since it requires the password we don't have.  How can we either find out his password for Backup Exec or just get around this and delete the account without the password?

Thanks.
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Question by:cclausen1
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Sai Prasad Kinnera earned 1500 total points
ID: 24061023
go to network/log on account managment and then click on new and create a new accountand you can chcek on this is my default log on account

secondly go ahead and select the account you have created and then click on set as default and then select the account of other user and delete it.

hope this helps
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Author Comment

by:cclausen1
ID: 24068787
Thanks, but we've already tried this route.  We still cannot delete the first account without the password it seems.
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Author Comment

by:cclausen1
ID: 24068955
I went back and tried a variation of your recommendation.  Other users had set this account as their default logon account, so I logged on as them, changed their default logon account to the system account, and then I was able to removed the admin's account.
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Author Closing Comment

by:cclausen1
ID: 31566285
I went back and tried a variation of your recommendation.  Other users had set this account as their default logon account, so I logged on as them, changed their default logon account to the system account, and then I was able to removed the admin's account.
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