I have backup exec 10d running on a SBS2003 server. The tape drive is a LTO ultrium 2. The backups had been running fine until about a week ago.
When trying to run a job i would get the following displayed next to the job ready; no idle devices available. When looking for the tape drive under ther devices tab, there is a green circle with a arrow on the device(i'm gussing this means the device is in use.
I have unistalled the device through windows device manager and through backup exec and still no luck. The device still showed up as in use.
I have tried the following suggestions http://seer.entsupport.symantec.com/docs/255501.htm
but still not luck.
I have now also reinstalled backup exec and now the tape drive does not hyave the green circle with the arrow but when i insert a media it goes straight in to the offline media folder and i don't have the option to move it in to the online media folder. When i select the device under the devices tab the media shows up as unrecgnized media (I'm gussing this is because the media is offline)
I have run out of ideas now.
Please let me know if there is anything else i can try.