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Outlook is constantly crashing, says sending 2 of 3 but there are no emails in the outbox

Posted on 2009-04-03
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Last Modified: 2012-05-06
I am open to any ideas, outlook 2003 on Windows XP professional

Here is the event log, of the error I am getting, I have disabled send/receive but that does not stop the error from happening.  There are no messages in the outbox, but it does say sending 2 of 3 right before it crashes.  

Event Type:      Error
Event Source:      Microsoft Office 11
Event Category:      None
Event ID:      1000
Date:            4/3/2009
Time:            2:59:02 PM
User:            N/A
Computer:      WAYNE-D610
Description:
Faulting application outlook.exe, version 11.0.8217.0, stamp 480f95d9, faulting module outlmime.dll, version 11.0.8216.0, stamp 4808e88f, debug? 0, fault address 0x0000436a.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 00 70 00 70 00 6c 00   A.p.p.l.
0008: 69 00 63 00 61 00 74 00   i.c.a.t.
0010: 69 00 6f 00 6e 00 20 00   i.o.n. .
0018: 46 00 61 00 69 00 6c 00   F.a.i.l.
0020: 75 00 72 00 65 00 20 00   u.r.e. .
0028: 20 00 6f 00 75 00 74 00    .o.u.t.
0030: 6c 00 6f 00 6f 00 6b 00   l.o.o.k.
0038: 2e 00 65 00 78 00 65 00   ..e.x.e.
0040: 20 00 31 00 31 00 2e 00    .1.1...
0048: 30 00 2e 00 38 00 32 00   0...8.2.
0050: 31 00 37 00 2e 00 30 00   1.7...0.
0058: 20 00 34 00 38 00 30 00    .4.8.0.
0060: 66 00 39 00 35 00 64 00   f.9.5.d.
0068: 39 00 20 00 69 00 6e 00   9. .i.n.
0070: 20 00 6f 00 75 00 74 00    .o.u.t.
0078: 6c 00 6d 00 69 00 6d 00   l.m.i.m.
0080: 65 00 2e 00 64 00 6c 00   e...d.l.
0088: 6c 00 20 00 31 00 31 00   l. .1.1.
0090: 2e 00 30 00 2e 00 38 00   ..0...8.
0098: 32 00 31 00 36 00 2e 00   2.1.6...
00a0: 30 00 20 00 34 00 38 00   0. .4.8.
00a8: 30 00 38 00 65 00 38 00   0.8.e.8.
00b0: 38 00 66 00 20 00 66 00   8.f. .f.
00b8: 44 00 65 00 62 00 75 00   D.e.b.u.
00c0: 67 00 20 00 30 00 20 00   g. .0. .
00c8: 61 00 74 00 20 00 6f 00   a.t. .o.
00d0: 66 00 66 00 73 00 65 00   f.f.s.e.
00d8: 74 00 20 00 30 00 30 00   t. .0.0.
00e0: 30 00 30 00 34 00 33 00   0.0.4.3.
00e8: 36 00 61 00 0d 00 0a 00   6.a.....
0
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Question by:joesgroe
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6 Comments
 
LVL 14

Expert Comment

by:Dhiraj Mutha
ID: 24063278
Recreate you outlook profie,

Go to Control Panel > Mail
0
 

Author Comment

by:joesgroe
ID: 24063356
ok, I have done that, and now I will begin reimporting everything from the old profile.  Any ideas what caused this?
0
 
LVL 14

Expert Comment

by:Dhiraj Mutha
ID: 24063480
Some system files would have got crosslinked or the profile would have good courrpted.
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LVL 14

Expert Comment

by:Dhiraj Mutha
ID: 24063493
Also, if you have a PST (Personal Folders) in outlook, check what size it has, if it is more than 2 GB then that also may be the issue.
0
 

Author Comment

by:joesgroe
ID: 24063597
Yes, this profile is over 2 GB, is there a quick way to compress it?  or a less painful I should say
0
 
LVL 14

Accepted Solution

by:
Dhiraj Mutha earned 500 total points
ID: 24063827
Create one more PST and move the mails to it. Thats the only way to do it.
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