Solved

Outlook is constantly crashing, says sending 2 of 3 but there are no emails in the outbox

Posted on 2009-04-03
6
872 Views
Last Modified: 2012-05-06
I am open to any ideas, outlook 2003 on Windows XP professional

Here is the event log, of the error I am getting, I have disabled send/receive but that does not stop the error from happening.  There are no messages in the outbox, but it does say sending 2 of 3 right before it crashes.  

Event Type:      Error
Event Source:      Microsoft Office 11
Event Category:      None
Event ID:      1000
Date:            4/3/2009
Time:            2:59:02 PM
User:            N/A
Computer:      WAYNE-D610
Description:
Faulting application outlook.exe, version 11.0.8217.0, stamp 480f95d9, faulting module outlmime.dll, version 11.0.8216.0, stamp 4808e88f, debug? 0, fault address 0x0000436a.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 00 70 00 70 00 6c 00   A.p.p.l.
0008: 69 00 63 00 61 00 74 00   i.c.a.t.
0010: 69 00 6f 00 6e 00 20 00   i.o.n. .
0018: 46 00 61 00 69 00 6c 00   F.a.i.l.
0020: 75 00 72 00 65 00 20 00   u.r.e. .
0028: 20 00 6f 00 75 00 74 00    .o.u.t.
0030: 6c 00 6f 00 6f 00 6b 00   l.o.o.k.
0038: 2e 00 65 00 78 00 65 00   ..e.x.e.
0040: 20 00 31 00 31 00 2e 00    .1.1...
0048: 30 00 2e 00 38 00 32 00   0...8.2.
0050: 31 00 37 00 2e 00 30 00   1.7...0.
0058: 20 00 34 00 38 00 30 00    .4.8.0.
0060: 66 00 39 00 35 00 64 00   f.9.5.d.
0068: 39 00 20 00 69 00 6e 00   9. .i.n.
0070: 20 00 6f 00 75 00 74 00    .o.u.t.
0078: 6c 00 6d 00 69 00 6d 00   l.m.i.m.
0080: 65 00 2e 00 64 00 6c 00   e...d.l.
0088: 6c 00 20 00 31 00 31 00   l. .1.1.
0090: 2e 00 30 00 2e 00 38 00   ..0...8.
0098: 32 00 31 00 36 00 2e 00   2.1.6...
00a0: 30 00 20 00 34 00 38 00   0. .4.8.
00a8: 30 00 38 00 65 00 38 00   0.8.e.8.
00b0: 38 00 66 00 20 00 66 00   8.f. .f.
00b8: 44 00 65 00 62 00 75 00   D.e.b.u.
00c0: 67 00 20 00 30 00 20 00   g. .0. .
00c8: 61 00 74 00 20 00 6f 00   a.t. .o.
00d0: 66 00 66 00 73 00 65 00   f.f.s.e.
00d8: 74 00 20 00 30 00 30 00   t. .0.0.
00e0: 30 00 30 00 34 00 33 00   0.0.4.3.
00e8: 36 00 61 00 0d 00 0a 00   6.a.....
0
Comment
Question by:joesgroe
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 2
6 Comments
 
LVL 14

Expert Comment

by:Dhiraj Mutha
ID: 24063278
Recreate you outlook profie,

Go to Control Panel > Mail
0
 

Author Comment

by:joesgroe
ID: 24063356
ok, I have done that, and now I will begin reimporting everything from the old profile.  Any ideas what caused this?
0
 
LVL 14

Expert Comment

by:Dhiraj Mutha
ID: 24063480
Some system files would have got crosslinked or the profile would have good courrpted.
0
Online Training Solution

Drastically shorten your training time with WalkMe's advanced online training solution that Guides your trainees to action. Forget about retraining and skyrocket knowledge retention rates.

 
LVL 14

Expert Comment

by:Dhiraj Mutha
ID: 24063493
Also, if you have a PST (Personal Folders) in outlook, check what size it has, if it is more than 2 GB then that also may be the issue.
0
 

Author Comment

by:joesgroe
ID: 24063597
Yes, this profile is over 2 GB, is there a quick way to compress it?  or a less painful I should say
0
 
LVL 14

Accepted Solution

by:
Dhiraj Mutha earned 500 total points
ID: 24063827
Create one more PST and move the mails to it. Thats the only way to do it.
0

Featured Post

On Demand Webinar - Networking for the Cloud Era

This webinar discusses:
-Common barriers companies experience when moving to the cloud
-How SD-WAN changes the way we look at networks
-Best practices customers should employ moving forward with cloud migration
-What happens behind the scenes of SteelConnect’s one-click button

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Following basic email etiquette rules will help you write a professional email and achieve a good, lasting impression with your contacts.
Large Outlook files lead to various unwanted errors and corruption issues. Furthermore, large outlook files can also make Outlook take longer to start-up, search, navigate, and shut-down. So, In this article, i will discuss a method to make your Out…
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

752 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question