Solved

Query regarding BES message queues

Posted on 2009-04-03
6
2,654 Views
Last Modified: 2012-05-06
Hi All

Let's say I have a Blackberry device that goes out of range for half an hour. During this time, my Outlook recieves a bunch of messages for me.

Where do these messages get queued until they can be delivered to the device? On the BES server, or are they kept on Exchange?

If on the BES, then in RAM or on the hard disk?

Cheers
0
Comment
Question by:kam_uk
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
6 Comments
 
LVL 20

Expert Comment

by:jdera
ID: 24065191
If everything but your bb device is up, the message stays in the BES message queue until it has a bb device to deliver it too.
0
 
LVL 26

Expert Comment

by:Gary Cutri
ID: 24065728
Hi, as mentioned all pending data is stored on the BlackBerry Server.  The best way to determine the amount of pending data is from BlackBerry Manager > Select the Users tab > Right Mouse click on a column header (e.g. Name field) > From the field chooser add Pending Data Packets.  Now within the Manager you can visually see the amount of data pending.  Please note that these data packets can include email messages or organizer data.
0
 
LVL 26

Expert Comment

by:Gary Cutri
ID: 24065743
Also this cache of pending emails is cleared when the BlackBerry services or server is restarted.  Once restarted the BES will rescan the users mailbox and re-cache any pending data.
0
Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
LVL 26

Expert Comment

by:Gary Cutri
ID: 24067544
0
 
LVL 3

Author Comment

by:kam_uk
ID: 24068400
Thanks, so are the messages actually queued on the BES server or on the RIM relays?
0
 
LVL 26

Accepted Solution

by:
Gary Cutri earned 500 total points
ID: 24069956
They are kept on the server until the device contacts the BES, when it has made contact the first 5 emails are sent to the device; and then the remaining pending items are only sent when a delivery receipt for the first 5 emails is received.  So to confirm the emails are kept on the BES but the first 5 sent emails (only sent when the device makes contact again) can sit in the BlackBerry infrastructure until the handheld successfully receives them.
0

Featured Post

Announcing the Most Valuable Experts of 2016

MVEs are more concerned with the satisfaction of those they help than with the considerable points they can earn. They are the types of people you feel privileged to call colleagues. Join us in honoring this amazing group of Experts.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article will help those of you having problems with the Nextel Blackberry 8350i.  Recent Software updates cause the problems issues described below, and this article will help you revert back to the older software. As we know, Nextel has alw…
I felt secure communicating on the BBM... Till some time back!! It was probably the fact that the BBM messages do not travel over the internet was making me feel 'secure' about it, or was it the fact that BBM only works on a BlackBerry Devices a…
If you're a developer or IT admin, you’re probably tasked with managing multiple websites, servers, applications, and levels of security on a daily basis. While this can be extremely time consuming, it can also be frustrating when systems aren't wor…
Monitoring a network: why having a policy is the best policy? Michael Kulchisky, MCSE, MCSA, MCP, VTSP, VSP, CCSP outlines the enormous benefits of having a policy-based approach when monitoring medium and large networks. Software utilized in this v…

691 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question