asked on

Query regarding BES message queues

Hi All

Let's say I have a Blackberry device that goes out of range for half an hour. During this time, my Outlook recieves a bunch of messages for me.

Where do these messages get queued until they can be delivered to the device? On the BES server, or are they kept on Exchange?

If on the BES, then in RAM or on the hard disk?

Cheers

jdera

If everything but your bb device is up, the message stays in the BES message queue until it has a bb device to deliver it too.

Gary Cutri

Hi, as mentioned all pending data is stored on the BlackBerry Server. The best way to determine the amount of pending data is from BlackBerry Manager > Select the Users tab > Right Mouse click on a column header (e.g. Name field) > From the field chooser add Pending Data Packets. Now within the Manager you can visually see the amount of data pending. Please note that these data packets can include email messages or organizer data.

Gary Cutri

Also this cache of pending emails is cleared when the BlackBerry services or server is restarted. Once restarted the BES will rescan the users mailbox and re-cache any pending data.

Gary Cutri

Seven day message expiry for out-of-coverage BlackBerry smartphone users
http://www.blackberryforums.com.au/forums/general-bes-discussion/4261-seven-day-message-expiry-out-coverage-blackberry-smartphone-users.html#post17149

kam_uk

ASKER

Thanks, so are the messages actually queued on the BES server or on the RIM relays?

ASKER CERTIFIED SOLUTION

Gary Cutri

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial