Adobe Reader 9.1error opening .pdf with .jpg

Posted on 2009-04-03
Last Modified: 2012-05-06
When opening certain .pdfs (using IE 7.0) which have .jpg images embedded, I get an error message: "An error exists on this page. Acrobat may not display the page correctly. Please contact the person who created the PDF document to correct the problem."

What needs to be done to fix this problem, or "fix" the pdfs (which open fine elsewhere)


Question by:tommelkonian
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Expert Comment

ID: 24063836
Hi Tom

I assume these JPGs are in a format that cannot be interpreted by browsers, I would probably check first if these are RGB or CMYK jpegs. If they are CMYK these won't normally display in a browser.

I am not sure whether this would work with a PDF 'wrapper' but I could see this being the issue here...

just an idea

Author Comment

ID: 24064764
thank you very much, in an initial test this does seem like a fruitful line of inquiry.
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Expert Comment

ID: 24064831
Good, let us know how this goes.

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Author Comment

ID: 24090136
Changing the .pdfs to RGB definitely helps, so thank you for the tip. I opened one in Photoshop and changed its mode to RGB and it opens now. It brings up another question: What is the best way to change a .pdf file to RGB? My understanding of .pdfs is limited. When I made the change in Photoshop, keeping the file dimensions (I think), the actual file size gets larger (almost double) when I sae it as a Photoshop .pdf. Can I change it to RGB in Acrobat 7.0? What would be the best way to convert a .pdf from CMYK to RGB.

LVL 30

Accepted Solution

captain earned 500 total points
ID: 24092631

The colour mode of a PDF is usually set in the application that creates the PDF. Creating a Photoshop PDF from a normal PDF is not ideal as the results are bloated file sizes, this is due to PS not being able to handle PDF properties properly and rasterizing compressible line art.

Normally you should ask the author of a PDF to supply RGB files. Alternatively if you have Acrobat Pro you can use 'Print production|Convert Colors' from the Advanced menu.

Here you can select Matching Criteria (such as Image) and Output Settings. you should set 'Any CMYK' as  Criteria and 'Colourmatch RGB ' as Output.


Author Closing Comment

ID: 31566405

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