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This particular customer is license for CPFW-ENC-U-NG &nbsp;which allows you to upgrade to VPN-1 module. &nbsp;Also, I've verified that the external IP address is licensed. &nbsp;
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This particular customer is license for CPFW-ENC-U-NG  which allows you to upgrade to VPN-1 module.  Also, I've verified that the external IP address is licensed.  

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Are there in messages in the message file when you try to start it? &nbsp;I am not sure what platform you are on.
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Are there in messages in the message file when you try to start it?  I am not sure what platform you are on.

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As I commented in the first reply <br />
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&quot;Do a cplic print and make sure the vpn module is there. &nbsp;I think your issue is the VPN not coming up which could be due to many things like ip address not matching license or not being licensed.&quot;<br />
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As this was the problem should I not be given the points?
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As I commented in the first reply

"Do a cplic print and make sure the vpn module is there.  I think your issue is the VPN not coming up which could be due to many things like ip address not matching license or not being licensed."

As this was the problem should I not be given the points?

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I need to remote into FW-1 Dashboard. &nbsp;Currently I am not able to connect with the external IP address. &nbsp;Nor can I ssh/https. &nbsp; Whenever I cpstop/cprestart, I notice a error &quot;VPN-FW-1 stop, Fail to reset VPN-1&quot;. &nbsp;This particular customer has NG FW-1 R55 with Encryption Module for VPN. &nbsp;I wanted to help them setup a VPN Remote Access for end users. &nbsp;Any suggestions?
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I need to remote into FW-1 Dashboard.  Currently I am not able to connect with the external IP address.  Nor can I ssh/https.   Whenever I cpstop/cprestart, I notice a error "VPN-FW-1 stop, Fail to reset VPN-1".  This particular customer has NG FW-1 R55 with Encryption Module for VPN.  I wanted to help them setup a VPN Remote Access for end users.  Any suggestions?

Unable to connect to FW-1 Dashboard with External IP address

Software firewalls, also known as host-based firewalls, provide a layer of software on one host that controls network traffic in and out of that single machine. Most operating systems now include firewall software, but many available software firewalls include central distribution, antivirus systems and disaster recovery.

Software Firewalls

Hardware-based firewalls provide more sophisticated protection for inbound and outbound traffic than the simple Windows software firewall or the basic NAT firewalls found in routers. These devices implement techniques such as stateful packet inspection, deep packet inspection, and content filtering; and may include built-in antivirus and anti-malware protection.