Solved

Veritas 9.0

Posted on 2009-04-03
8
161 Views
Last Modified: 2012-05-06
I am running veritas 9.0 on a Win 2k server.  Backups are  (were) running to an external HDD.  Config was working fine. Now the external HDD is no longer being recognized by the Veritas software as a valid destination/drive.  I am able to see the external HDD via the OS and am able to read/write to it.

I have tried several times to recreate the backup job but it does not allow me to select the external HDD as a destination - it is not recognizing it.

Any ideas would be appreciated.

Thank you.
0
Comment
Question by:zimmeer
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 4
8 Comments
 
LVL 28

Expert Comment

by:honmapog
ID: 24070565
If you go into the "devices" tab in Backup Exec, do you still see your drive as a "backup-to-disk" device? If not, try to add it as a "backup-to-disk" device.
0
 

Author Comment

by:zimmeer
ID: 24078976
Thank you for your response.  I do not see the drive under devices; however, the backup job is still there and it appears the destination is pointed to the correct drive letter.  I have recreated and run the job several times without success.

Other ideas would be appreciated.
0
 
LVL 28

Expert Comment

by:honmapog
ID: 24079624
Well - if you don't see the drive under devices, then it won't work. It won't show up automatically - you need to add it by right clicking "Backup to Disk Devices" or "Removable Backup to Disk Devices" in the devices tab.
0
Raise the IQ of Your IT Alerts

From IT major incidents to manufacturing line slowdowns, every business process generates insights that need to reach the people required to take action. You need a platform that integrates with your business tools to create fully enabled DevOps toolchains.

You need xMatters.

 

Author Comment

by:zimmeer
ID: 24079778
Upon right-clicking my only choices are to 1) Refresh or 2) Create a New Backup Folder.  I have created a new back up folder, and am able to create the path to the appropriate drive.  

The Job History shows that the job ran successfully but when I check the external HDD I cannot see the backup files.

0
 
LVL 28

Expert Comment

by:honmapog
ID: 24079920
Do you see files like b2dxxxxxxx.bkf or do you see IMGxxxxxx folders?
They are your backup files.
0
 

Author Comment

by:zimmeer
ID: 24080231
b2dxxxxxxx.bkf
0
 
LVL 28

Expert Comment

by:honmapog
ID: 24080300
So that's your backup. The backup has succeeded and your problem's sorted.
To restore from that file, you go into Backup Exec and create a restore job.
0
 

Accepted Solution

by:
zimmeer earned 0 total points
ID: 24080770
Sorry for the confusion - none of the backup *.bkf files were appearing on the external HDD.  

I believe I may have stummbled across the issue though.  

The external HDD was listed at one time under devices but is no longer.  When I created the new backup job I directed the backup file to go to the root of the external drive.  Although the backup was reading successsful in the history, I was not able to locate the files at the root of the external HDD.  Since we started corresponding, I created a folder off the root of the HDD, recreated the backup and directed the files to the newly created folder on the exteranl HDD.  I ran a test and it appears to have have a successful back up as files appear in the sub-folder.  I will let the job run tonight and see if I get another good backup.

Thank you for your input.

0

Featured Post

The Ultimate Checklist to Optimize Your Website

Websites are getting bigger and complicated by the day. Video, images, custom fonts are all great for showcasing your product/service. But the price to pay in terms of reduced page load times and ultimately, decreased sales, can lead to some difficult decisions about what to cut.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

VM backups can be lost due to a number of reasons: accidental backup deletion, backup file corruption, disk failure, lost or stolen hardware, malicious attack, or due to some other undesired and unpredicted event. Thus, having more than one copy of …
A Bare Metal Image backup allows for the restore of an entire system to a similar or dissimilar hardware. They are highly useful for migrations and disaster recovery. Bare Metal Image backups support Full and Incremental backups. Differential backup…
This tutorial will walk an individual through the process of configuring basic necessities in order to use the 2010 version of Data Protection Manager. These include storage, agents, and protection jobs. Launch Data Protection Manager from the deskt…
This tutorial will walk an individual through the process of installing of Data Protection Manager on a server running Windows Server 2012 R2, including the prerequisites. Microsoft .Net 3.5 is required. To install this feature, go to Server Manager…

691 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question