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Veritas 9.0

Posted on 2009-04-03
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Last Modified: 2012-05-06
I am running veritas 9.0 on a Win 2k server.  Backups are  (were) running to an external HDD.  Config was working fine. Now the external HDD is no longer being recognized by the Veritas software as a valid destination/drive.  I am able to see the external HDD via the OS and am able to read/write to it.

I have tried several times to recreate the backup job but it does not allow me to select the external HDD as a destination - it is not recognizing it.

Any ideas would be appreciated.

Thank you.
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Question by:zimmeer
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8 Comments
 
LVL 28

Expert Comment

by:honmapog
ID: 24070565
If you go into the "devices" tab in Backup Exec, do you still see your drive as a "backup-to-disk" device? If not, try to add it as a "backup-to-disk" device.
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Author Comment

by:zimmeer
ID: 24078976
Thank you for your response.  I do not see the drive under devices; however, the backup job is still there and it appears the destination is pointed to the correct drive letter.  I have recreated and run the job several times without success.

Other ideas would be appreciated.
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LVL 28

Expert Comment

by:honmapog
ID: 24079624
Well - if you don't see the drive under devices, then it won't work. It won't show up automatically - you need to add it by right clicking "Backup to Disk Devices" or "Removable Backup to Disk Devices" in the devices tab.
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Author Comment

by:zimmeer
ID: 24079778
Upon right-clicking my only choices are to 1) Refresh or 2) Create a New Backup Folder.  I have created a new back up folder, and am able to create the path to the appropriate drive.  

The Job History shows that the job ran successfully but when I check the external HDD I cannot see the backup files.

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LVL 28

Expert Comment

by:honmapog
ID: 24079920
Do you see files like b2dxxxxxxx.bkf or do you see IMGxxxxxx folders?
They are your backup files.
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Author Comment

by:zimmeer
ID: 24080231
b2dxxxxxxx.bkf
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LVL 28

Expert Comment

by:honmapog
ID: 24080300
So that's your backup. The backup has succeeded and your problem's sorted.
To restore from that file, you go into Backup Exec and create a restore job.
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Accepted Solution

by:
zimmeer earned 0 total points
ID: 24080770
Sorry for the confusion - none of the backup *.bkf files were appearing on the external HDD.  

I believe I may have stummbled across the issue though.  

The external HDD was listed at one time under devices but is no longer.  When I created the new backup job I directed the backup file to go to the root of the external drive.  Although the backup was reading successsful in the history, I was not able to locate the files at the root of the external HDD.  Since we started corresponding, I created a folder off the root of the HDD, recreated the backup and directed the files to the newly created folder on the exteranl HDD.  I ran a test and it appears to have have a successful back up as files appear in the sub-folder.  I will let the job run tonight and see if I get another good backup.

Thank you for your input.

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