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cant get outlook 2007 to connect to new server using rpc over https

Posted on 2009-04-03
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Last Modified: 2012-06-21
im at a loss
i installed rpc over http
i ran outlook anywhere

yet when i go to a outside pc and start up outlook 2007 and start to add the client i get the following
1) auto discovery does not work
2) if i go inmanually and set up the connection using the connection tab and exchange proxy settings i get:
the name could not be resolved . the connection to the microsoft exchange server is unavailable

i went to www.testexchangeconnectivity.com and got the following results:  NOTE i masked the domain name for security

 Attempting each method of contacting the AutoDiscover Service
 Failed to contact the AutoDiscover service successfully by any method
Test Steps
 Attempting to test potential AutoDiscover URL https://domain.com/AutoDiscover/AutoDiscover.xml
 Failed testing this potential AutoDiscover URL
Test Steps
 Attempting to Resolve the host name domain.com in DNS.
 Host successfully Resolved
Additional Details
 IP(s) returned: 111.111.11.11

Testing TCP Port 443 on host domain.com to ensure it is listening/open.
 The port was opened successfully.

Testing SSLCertificate for validity.
 The SSLCertificate failed one or more certificate validation checks.
 NOTE its set up for webmail.domainname.com  the test was testing domainname.com

Additional Details
 The name on the certificate does not match the name domain.com



Attempting to test potential AutoDiscover URL https://autodiscover.domain.com/AutoDiscover/AutoDiscover.xml
 Failed testing this potential AutoDiscover URL
Test Steps
 Attempting to Resolve the host name autodiscover.domain.com in DNS.
 Host successfully Resolved
Additional Details
 IP(s) returned: 111.111.111.11

Testing TCP Port 443 on host autodiscover.domain.com to ensure it is listening/open.
 The port was opened successfully.

Testing SSLCertificate for validity.
 The SSLCertificate failed one or more certificate validation checks.
 Tell me more about this issue and how to resolve it

Additional Details
 The name on the certificate does not match the name autodiscover.domain.com



Attempting to contact the AutoDiscover service using the HTTP redirect method.
 Failed to contact AutoDiscover using the HTTP Redirect method
Test Steps
 Attempting to Resolve the host name autodiscover.domain.com in DNS.
 Host successfully Resolved
Additional Details
 IP(s) returned:  11.111.111.11

Testing TCP Port 80 on host autodiscover.domain.com to ensure it is listening/open.
 The port was opened successfully.

Checking Host autodiscover.domain.com for an HTTP redirect to AutoDiscover
 Failed to get an HTTP redirect response for AutoDiscover
Additional Details
 An HTTP 403 forbidden response was received. The response appears to have come from Unknown. Body is: You do not have permission to view this directory or page.



Attempting to contact the AutoDiscover service using the DNS SRV redirect method.
 Failed to contact AutoDiscover using the DNS SRV redirect method.
Test Steps
 Attempting to locate SRV record _autodiscover._tcp.domain.com in DNS.
 Failed to find AutoDiscover SRV record in DNS.
 Tell me more about this issue and how to resolve it
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Question by:aclv
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5 Comments
 
LVL 65

Expert Comment

by:Mestha
ID: 24065421
Do you have an entry for autodiscover.example.com in your public DNS pointing to your Exchange 2007 server?
If not then you need to.
Have you changed the self generated certificate to a commercial certificate? Again if you have not then you need to.

Simon.
0
 

Author Comment

by:aclv
ID: 24065606
Hi Simon,
 
I have a ssl cert that is issued to webmail.domainname.com but not to autodiscovery.domainname.com
and i have the autodiscover pointing to the ip yes
thanks for help
0
 
LVL 65

Accepted Solution

by:
Mestha earned 2000 total points
ID: 24069484
Is the certificate a standard certificate or SAN/UC certificate? Is it a commercial certificate? If it isn't a SAN/UC certificate then ideally you need to switch it to one.
The other option depends on whoever hosts your domain name externally (ISP, domain name registrar, web host etc) being able to support SRV records. Most do not.

Simon.
0
 

Author Comment

by:aclv
ID: 24070146
Mestha, how do i tell if its a standard or san/uc ?  I believe its a standard
0
 
LVL 65

Expert Comment

by:Mestha
ID: 24071914
If you requested the certificate through IIS manager then it is a standard certificate. You can only request and install the certificate through EMS.

If you browse to the site then look at the properties of the certificate in Internet Explorer, then click on the Details tab, browse down the properties looking for "Subject Alternative Name". If it doesn't exist or is blank, then you have a standard certificate.

Simon.
0

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