?
Solved

Vssadmin commands not working under Vista 64

Posted on 2009-04-03
6
Medium Priority
?
1,342 Views
Last Modified: 2013-11-29
I was trying to manage the volume shadow copy service through the command prompt, using the Vssadmin commands such as "Vssadmin list volumes" and so on. Trouble is, I get errors with any Vssadmin command I use.

I'm obviously typing them in administrator mode, but here's what I get (translated from italian):

"vssadmin list shadowstorage

Error: Unexpected failure: Catastrophic failure"

In the event viewer, here's what I get:

"(Event ID 33)
Volume Shadow Copy Service error: The VSS management class is not registered. This may be due to a setup failure or as a result of an application's installer or uninstaller.

(Event ID 8193)
Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance. hr = 0x80040154."

Is there any way to fix this? Restoration points are set to happen on C: and do work. But I can't make this command lines work.
0
Comment
Question by:Daniele Brunengo
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
6 Comments
 
LVL 47

Expert Comment

by:noxcho
ID: 24069107
Go to services and stop your VSS service. Restart PC and start it. Then try to apply the commands again.
0
 

Author Comment

by:Daniele Brunengo
ID: 24069381
I tried that but nothing has changed.
0
 

Author Comment

by:Daniele Brunengo
ID: 24078045
Is there no one can help me?
0
The Eight Noble Truths of Backup and Recovery

How can IT departments tackle the challenges of a Big Data world? This white paper provides a roadmap to success and helps companies ensure that all their data is safe and secure, no matter if it resides on-premise with physical or virtual machines or in the cloud.

 
LVL 47

Accepted Solution

by:
noxcho earned 2000 total points
ID: 24079813
I am here =))
Have you seen this article?
http://support.microsoft.com/kb/830575
Even if this article does not correlate with your problem make sure that you did not uninstall any software using VSS recently. I had similar problems when ran Acronis backup trial and uninstalling it made my VSS service malfunction.
Here is another article: http://support.microsoft.com/kb/248241/en-us
More articles:
http://blogs.technet.com/askcore/archive/2008/09/25/data-protection-manager-2007-sql-server-2005-databases-are-not-enumerated.aspx
http://support.microsoft.com/kb/940184
Please let me know if these sources were helpful.
0
 

Author Comment

by:Daniele Brunengo
ID: 24080049
These articles are very interesting, thanks. Anyway, I've found out there was no "real" error. Trouble was, I was using the "Open a command prompt" shell extension, and I was starting it from the Total Commander shell. This is a 32bit shell, my OS is 64bit. Looks like the "Open a command prompt" extension works in 32bit when opened from a 32bit shell. So I couldn't access fully my system32 folder, since it is fully accessible only from true 64bit apps.

This is why the command didn't work. But I wouldn't have found this out if I hadn't run the list of commands from the last article you linked to: one of the commands, containing vssvc.exe, said the file wasn't recognized as an executable, internal or external or batch file.

So it occurred to me that if the files can't be accessed then the command prompt must be 32bit.
So I opened a command prompt the usual way, and bang!, the errors were gone. I'm so used to Total Commander, I would never have thought about this if not for the article you linked, so I'll give you the points.
0
 
LVL 47

Expert Comment

by:noxcho
ID: 24080134
thanks for points. Glad to be helpful even this small way.
0

Featured Post

10 Questions to Ask when Buying Backup Software

Choosing the right backup solution for your organization can be a daunting task. To make the selection process easier, ask solution providers these 10 key questions.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Ever visit a website where you spotted a really cool looking Font, yet couldn't figure out which font family it belonged to, or how to get a copy of it for your own use? This article explains the process of doing exactly that, as well as showing how…
This article shows how to use a free utility called 'Parkdale' to easily test the performance and benchmark any Hard Drive(s) installed in your computer. We also look at RAM Disks and their speed comparisons.
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…
How to fix incompatible JVM issue while installing Eclipse While installing Eclipse in windows, got one error like above and unable to proceed with the installation. This video describes how to successfully install Eclipse. How to solve incompa…

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question