Go Premium for a chance to win a PS4. Enter to Win

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 1649
  • Last Modified:

running Itunes on windows xp pro 64 bit

I recently upgraded my computer and in the process went from windows xp 32 bit to 64 bit.  Now when I try to download an installer from iTunes it tells me that this is not the correct version, would I like to install anyway. As I try to install it throws an error saying "windows must be at sp 2 or higher to work with mobile devices " (my windows does have sp 2 on it) and then says installation failed.

Is there any way to get a)a 32 bit copy of itunes that works on my 64 bit xp or b) (ideally) a 64 bit iTunes taht works on xp?
0
Kibbe
Asked:
Kibbe
  • 3
  • 2
1 Solution
 
johnb6767Commented:
iTunes 8.1 for Windows (64 bit)
http://support.apple.com/downloads/iTunes_8_1_for_Windows__64_bit_

Tried this just for giggles?
0
 
KibbeAuthor Commented:
This doesn't help, as when the installer runs it says "you must have windows vista"
0
 
johnb6767Commented:
Thats what I thought..... Hoping to get lucky....  :)

Is there an error log that the app provides?
0
What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

 
KibbeAuthor Commented:
Nope, the installer is very unhelpful in that way.  It essentially just informs me that it will not install.  The odd thing is i DID get it to install once, earlier (the 32 bit) but it said it hadn't been installed properly to synch with an iPod so when i tried to reinstall it won't let me anymore (yes, I uninstalled before reinstalling)
0
 
johnb6767Commented:
Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/kb/290301

Uninstall it again (if present), and remove any remnants above.......

Download details: Windows Installer 4.5
http://www.microsoft.com/downloads/details.aspx?familyid=5A58B56F-60B6-4412-95B9-54D056D6F9F4

Just in case you are having Installer problems.

Any other errors in the Event Logs?
0
 
PBComputerCommented:
I have discovered that on XP 64 Bit you can install Itunes 7.1 with no problem, (anything over 7.1 seems not to work)
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

  • 3
  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now