Solved

How to reformat hard drive in DELL PowerEdge 840 Server

Posted on 2009-04-03
4
1,428 Views
Last Modified: 2012-06-27
Recently my DELL PE 840 Server was infected with a virus and my efforts to clean it up were not successful.  Today I tried to reformat the hard disk and reinstall windows but I am unable to.  When I try, I get a message informing me that no hard disks are found in the computer.  I am fairly certain that the hardware in the system is fine.

I am wondering if the problem is because this dell server has a partitioned virtual drive or if the virus is affecting drive display in BIOS.  Any observations or input would be appreciated.  
0
Comment
Question by:Gary Gordon
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 25

Expert Comment

by:Ron Malmstead
ID: 24065935
You likely have a hard drive controller that you need a driver for in order for windows setup to see your drive.

PE 840 drivers from Dell.
http://support.dell.com/support/downloads/driverslist.aspx?c=us&l=en&s=gen&ServiceTag=&SystemID=PWE_P4_840&os=WNET&osl=en&catid=&impid=

Get the right driver for the SCSI/SATA/SAS controller that you have, put it on a floppy disk...and when you run windows setup press F6 to install 3rd party driver.  Insert the floppy when prompted....continue setup.  If it loads the driver, but you still do not see the drive,...you probably got the wrong driver.
0
 
LVL 8

Expert Comment

by:dkumar82
ID: 24068113
Use Dell server Management CD - GUI console
0
 
LVL 6

Expert Comment

by:bcoyxp
ID: 24071102
as an assist to kumar.

here's the link to download Dell Server Management CD.

http://support.dell.com/support/downloads/download.aspx?fileid=142800

boot from the CD and it will guide you through in installing setting up the server.

just bear it in mind that any branded servers, you may need the manufacturer's startup disk for you to be able to successfully deploy their servers. like HP, they're having the SmartStart CD.

hope this helps.

Regards,
0
 
LVL 25

Accepted Solution

by:
Ron Malmstead earned 500 total points
ID: 24072000
This is the ISO that was linked on Dells' website specific for your PE 840.  Burn this ISO to disk, then boot it on the server...the rest is self explanatory.

http://support.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releaseid=R146318&SystemID=PWE_P4_840&servicetag=&os=WNET&osl=en&deviceid=10655&devlib=0&typecnt=0&vercnt=2&catid=-1&impid=-1&formatcnt=1&libid=36&fileid=204270


0

Featured Post

Optimizing Cloud Backup for Low Bandwidth

With cloud storage prices going down a growing number of SMBs start to use it for backup storage. Unfortunately, business data volume rarely fits the average Internet speed. This article provides an overview of main Internet speed challenges and reveals backup best practices.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Learn about cloud computing and its benefits for small business owners.
While rebooting windows server 2003 server , it's showing "active directory rebuilding indices please wait" at startup. It took a little while for this process to complete and once we logged on not all the services were started so another reboot is …
This video Micro Tutorial explains how to clone a hard drive using a commercial software product for Windows systems called Casper from Future Systems Solutions (FSS). Cloning makes an exact, complete copy of one hard disk drive (HDD) onto another d…
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

730 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question