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How to reformat hard drive in DELL PowerEdge 840 Server

Recently my DELL PE 840 Server was infected with a virus and my efforts to clean it up were not successful.  Today I tried to reformat the hard disk and reinstall windows but I am unable to.  When I try, I get a message informing me that no hard disks are found in the computer.  I am fairly certain that the hardware in the system is fine.

I am wondering if the problem is because this dell server has a partitioned virtual drive or if the virus is affecting drive display in BIOS.  Any observations or input would be appreciated.  
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Gary Gordon
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Gary Gordon
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1 Solution
 
Ron MalmsteadInformation Services ManagerCommented:
You likely have a hard drive controller that you need a driver for in order for windows setup to see your drive.

PE 840 drivers from Dell.
http://support.dell.com/support/downloads/driverslist.aspx?c=us&l=en&s=gen&ServiceTag=&SystemID=PWE_P4_840&os=WNET&osl=en&catid=&impid=

Get the right driver for the SCSI/SATA/SAS controller that you have, put it on a floppy disk...and when you run windows setup press F6 to install 3rd party driver.  Insert the floppy when prompted....continue setup.  If it loads the driver, but you still do not see the drive,...you probably got the wrong driver.
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dkumar82Commented:
Use Dell server Management CD - GUI console
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bcoyxpCommented:
as an assist to kumar.

here's the link to download Dell Server Management CD.

http://support.dell.com/support/downloads/download.aspx?fileid=142800

boot from the CD and it will guide you through in installing setting up the server.

just bear it in mind that any branded servers, you may need the manufacturer's startup disk for you to be able to successfully deploy their servers. like HP, they're having the SmartStart CD.

hope this helps.

Regards,
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Ron MalmsteadInformation Services ManagerCommented:
This is the ISO that was linked on Dells' website specific for your PE 840.  Burn this ISO to disk, then boot it on the server...the rest is self explanatory.

http://support.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releaseid=R146318&SystemID=PWE_P4_840&servicetag=&os=WNET&osl=en&deviceid=10655&devlib=0&typecnt=0&vercnt=2&catid=-1&impid=-1&formatcnt=1&libid=36&fileid=204270


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