We had a drive fail in our Dell PowerEdge 2950 server, which uses the Perc 5/i RAID controller. Our system is set up with only two drives in a RAID 1 mirroring configuration.
We have purchased a replacement drive and I am now trying to install it in the system by first configuring it as a hot spare, then adding it to the virtual disk and rebuilding the mirror.
When I boot into the PERC 5/i BIOS Configuration Utility, it shows the new drive under the "PD Mgmt" tab and correctly identifies all its specs. However, when I hit F2 to pull up the operations menu, the only options available to me are to turn LED blinking on and off. All other options, including "Make Global HS" are listed but unselectable.
If I look under the "VD Mgmt" tab, "Physical Disks" shows one disk as "Missing" and nothing under "Hot spares."
Does anyone know what I am doing wrong here and how I can solve this?